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- Tasks: Manage admin tasks for nurses and coordinate patient appointments.
- Company: Hampshire Hospitals NHS Foundation Trust, dedicated to outstanding patient care.
- Benefits: Flexible working options, competitive salary, and a supportive team environment.
- Why this job: Join a team that makes a real difference in patient care and hospital efficiency.
- Qualifications: Strong organisational skills and experience in administration preferred.
- Other info: Be part of a large trust with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
To provide and manage an efficient and effective full administration service for the Nurses and designated clinical staff. To act as first point of contact for all forms of communication for the Nurses and the wider team. To monitor the timetable and diary of the Consultants, taking an overview of the co-ordination of both clinical and other commitments. Responsible for organising and communicating appointment and admission related information to patients and/or carers. To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets.
Team Leadership
- Directly supervise the Specialty Administrator and Speciality Assistant team ensuring the efficient running of the service.
- To co-ordinate and be responsible for the provision of a comprehensive secretarial and administrative services to the Nurses and the wider team.
Diary & Timetable Management
- Day to day management of the Nurses diaries e.g., organising clinic commitments, arranging appointments.
- To maintain an overview of the Nurse and team timetables to ensure full utilisation of clinic.
- To ensure patient referral letters, clinical reports, correspondence, investigation results etc are available for preparation of clinics.
- Take minutes of formal meetings and disseminate to the wider team, as appropriate.
RTT & Trust Access Compliance
- Responsible for ensuring that the National and Trust ‘Referral to Treatment’ (RTT) timescales are adhered to.
- Monitoring referrals awaiting status application by consultants and taking appropriate action to ensure this process is not delayed.
- Taking appropriate action to ensure that requests for diagnostics and follow-up appointments are processed according to RTT timescales.
- Full compliance with trust Access Policy – i.e. the Specialty Coordinator will also operate a failsafe system whereby every patient is regularly reviewed and monitored to assess where they are in their appropriate pathway.
- Monitoring the patient pathway to ensure patient care is managed according to RTT and Trust Access Policy.
- Remove patients from the waiting list where indicated using guidance in the Trust Access Policy.
- Regularly investigate and the information on the patient list against requirements of the Access Policy, taking action where necessary and recording all outcomes.
Filing & Records
- To maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient’s medical records.
- This may include photocopying various documents and patient records as and when required.
Clinic Operations
- Monitor clinical bookings to ensure that clinic times are fully utilised, keeping patients informed of any changes.
- Be responsible for the re-organisation of cancellations delegating suitable duties where appropriate.
Endoscopy Ward Clerk | Hampshire Hospitals NHS Foundation Trust employer: Hampshire Hospitals NHS Foundation Trust
Contact Detail:
Hampshire Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Ward Clerk | Hampshire Hospitals NHS Foundation Trust
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Hampshire Hospitals NHS Foundation Trust. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to administration and patient care. Think about how your skills can help manage diaries and appointments effectively. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed schedules or improved processes in previous roles. This will demonstrate your ability to keep things running smoothly, just like the Endoscopy Ward Clerk needs to do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Hampshire Hospitals NHS Foundation Trust. Don’t miss out on this opportunity!
We think you need these skills to ace Endoscopy Ward Clerk | Hampshire Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Endoscopy Ward Clerk. We want to see how you can contribute to our vision of outstanding patient care!
Showcase Your Communication Skills: Since you'll be the first point of contact for nurses and patients, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect this skill.
Highlight Organisational Abilities: This role involves managing diaries and appointments, so make sure to emphasise any relevant experience you have in organisation and time management. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hampshire Hospitals NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Endoscopy Ward Clerk. Familiarise yourself with the key tasks like diary management, patient communication, and compliance with RTT timescales. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for nurses and patients, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, whether it's managing appointments or liaising with clinical staff. This will highlight your ability to handle the diverse communication needs of the team.
✨Demonstrate Organisational Skills
The role requires excellent organisational abilities, especially in managing diaries and appointments. Bring examples of how you've successfully organised schedules or managed multiple tasks simultaneously. This will reassure the interviewers that you can keep everything running smoothly in a busy environment.
✨Emphasise Team Leadership Experience
If you have experience supervising a team, be sure to mention it! Discuss how you've led a team to achieve goals or improve processes. This is particularly relevant since you'll be directly supervising the Specialty Administrator and Assistant team, so showing your leadership capabilities will be a big plus.
