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- Tasks: Lead teams to create amazing visitor experiences at Hampshire's cultural venues.
- Company: Join Hampshire Cultural Trust, a leader in enriching community culture.
- Benefits: Enjoy 25 days leave, generous pension, and health perks.
- Why this job: Make a real impact on culture while developing your leadership skills.
- Qualifications: Experience in managing customer-focused operations and strong financial skills.
- Other info: Dynamic role with opportunities for growth and community engagement.
The predicted salary is between 36000 - 48000 ÂŁ per year.
Salary: ÂŁ42,000.00 - ÂŁ48,000.00 per annum depending on skill and experience
Location: Milestones Museum, Basingstoke, with travel to other HCT venues countywide as required
Hours: 37 hours per week
Type of Contract: Permanent
Do you have the leadership skills to inspire teams and deliver outstanding visitor experiences at one of Hampshire's flagship cultural venues? As General Manager of Milestones Museum and Basing House, you will lead the delivery of exceptional visitor experiences and operational excellence across our flagship venue and a satellite heritage site. You'll drive commercial and financial performance, motivate and develop highâperforming teams, and work collaboratively with colleagues across multiple departments, including central teams, to achieve ambitious KPIs. Reporting to the Head of Venue Operations, this is a key leadership role supporting Hampshire Cultural Trust's 2030 strategy.
A bit about you
Youâll bring significant experience managing a large, multiâdisciplinary venue â or multiple venues â in customerâfacing operations, with a proven track record of leading highâperforming operational teams in the delivery of engaging programming for diverse audiences, events and hires. Youâll have strong financial and commercial acumen, including P&L and budget management, and youâll be an excellent communicator with strong stakeholder engagement skills.
What itâs like to work for us
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 19+ attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We are committed to promoting equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work. We aim to be inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve and seeks to engage.
The benefits of working for us
- 25 days annual leave + bank holidays (pro-rated for part time working)
- 7.5% Employer pension contributions
- Generous occupational maternity, adoption and paternity pay
- Enhanced occupational sick pay
- Emergency leave scheme
- Life assurance scheme (x3 annual salary)
- Industry leading Employee Assistance Programme
- Interest-free Season ticket loans and travel loans from first day of employment
- Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
- Access to same day GP appointments for employees and their immediate family
- Access to free eye tests and vouchers towards glasses for VDU use
- Cycle to Work Scheme
- Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
- Opportunities to learn, develop and progress
- Free tea and coffee in all our venues
- Team Card - Free access to our fee paying venues and discounts across cafĂŠ and retail.
To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application.
Closing date for applications: 17 March 2026
To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/#J-18808-Ljbffr
General Manager in Basingstoke employer: Hampshire Cultural Trust
Contact Detail:
Hampshire Cultural Trust Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land General Manager in Basingstoke
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Hampshire Cultural Trust. A friendly chat can sometimes lead to opportunities that arenât even advertised!
â¨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission to create inspirational cultural experiences and think about how your skills align with that vision. We want to see your passion shine through!
â¨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how youâve motivated teams and delivered exceptional visitor experiences in previous roles. We love hearing about real-life successes!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre genuinely interested in being part of our team at Hampshire Cultural Trust.
We think you need these skills to ace General Manager in Basingstoke
Some tips for your application đŤĄ
Show Your Passion: When filling out your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional visitor experiences and leading teams. Share specific examples that highlight your passion for cultural venues.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your experience in managing multi-disciplinary teams and any relevant achievements in customer-facing operations. We love seeing how your skills align with our mission!
Context is Key: Since we donât require a covering letter, use the context section of your application wisely. This is your chance to explain why youâre the perfect fit for us and how your background aligns with our values and goals. Be clear and concise!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way to ensure your application gets to us directly. Plus, you can explore more about our culture and values while youâre there. We canât wait to hear from you!
How to prepare for a job interview at Hampshire Cultural Trust
â¨Know Your Venue Inside Out
Before the interview, make sure you research Milestones Museum and Basing House thoroughly. Understand their mission, current exhibitions, and visitor demographics. This will help you demonstrate your passion for the venue and how your leadership can enhance the visitor experience.
â¨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed multi-disciplinary teams in the past. Use specific examples that highlight your ability to motivate staff and drive performance, especially in customer-facing operations.
â¨Financial Acumen is Key
Brush up on your financial management skills, particularly P&L and budget management. Be ready to discuss how you've previously driven commercial success and how you plan to do so at Hampshire Cultural Trust. Numbers speak volumes!
â¨Engage with Their Values
Hampshire Cultural Trust values diversity and inclusion, so be prepared to discuss how you can contribute to these initiatives. Share your experiences in promoting equity within teams and engaging diverse audiences, showing that you align with their vision.