At a Glance
- Tasks: Be the face of the Westy, ensuring every guest has a world-class experience.
- Company: Join Hampshire Cultural Trust, a leader in creating inspiring cultural experiences.
- Benefits: Earn £13.73 per hour with flexible hours and a vibrant work atmosphere.
- Why this job: Make a real impact in the arts while working with a passionate team.
- Qualifications: No specific qualifications needed, just a love for customer service and the arts.
- Other info: Enjoy a dynamic role with opportunities to grow in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Do you want to be the face of the Westy? We usually respond within two weeks.
Salary: £13.73 per hour, including rolled-up holiday pay
Location: West End Centre, Aldershot
Hours: Ad-hoc to include evenings and weekends
Type of Contract: Casual
About the role
The Casual Front of House role isn’t just a job — it’s the most rewarding seat in the house. As the first point of contact in the customer journey, you set the tone for every performance, workshop and event we host. You’ll join an award‑winning, close‑knit team that prides itself on being approachable and professional with a genuine love of the arts. While the hours are often unsociable (evenings and weekends), the atmosphere is unmatched. From the rush of the interval bar to the buzz of the Box Office, you’ll ensure every guest has a safe, seamless, and world‑class experience.
Responsibilities
- Be the first point of contact in the customer journey and set the tone for performances, workshops, and events.
- Support a fast-paced bar environment, handle high-volume orders, and manage transactions accurately while maintaining high standards of customer service.
- Contribute to a safe, hygienic, and compliant environment to ensure customers always have a safe experience.
Who We Are
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We promote equity, inclusion and diversity and a culture that actively values difference, recognising that people from different backgrounds can enhance how we perform and work. We encourage and support the physical and mental health and wellbeing of all our staff. We are inclusive, valuing and respectful of diversity, and we strive to recruit and retain a workforce that reflects the communities we serve. We are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
To apply please fill in the application form with an up-to-date CV.
Closing date for applications: 15 February 2026
To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/
If you have any queries relating to the recruitment process, please call our enquiries line on 01962 396678 or email us.
Department: Operations
Locations: West End Centre
Hourly salary: £13.73
Employment type: Contract
Casual Front of House in Aldershot employer: Hampshire Cultural Trust
Contact Detail:
Hampshire Cultural Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Front of House in Aldershot
✨Tip Number 1
Get to know the venue! Familiarise yourself with the West End Centre and its events. This way, when you chat with the team or during interviews, you can show your genuine interest and enthusiasm for being part of the action.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and make connections that could help you land the job.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, whether in an interview or casual chat, let your passion for the arts shine through. They’re looking for someone who fits into their close-knit team, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and the amazing culture we promote at Hampshire Cultural Trust.
We think you need these skills to ace Casual Front of House in Aldershot
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for the arts and customer service.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Casual Front of House role. Focus on any previous customer service roles or experiences in fast-paced environments to catch our eye!
Follow Instructions: Pay close attention to the application instructions. Fill in the application form completely and attach your up-to-date CV as requested. It shows us you can follow directions and are serious about the role.
Check Your Details: Before hitting send, double-check all your details. Typos and errors can make a bad impression, so take a moment to ensure everything is spot on. We’re excited to hear from you!
How to prepare for a job interview at Hampshire Cultural Trust
✨Know the Venue
Familiarise yourself with the West End Centre and its offerings. Understanding the layout, key events, and the atmosphere will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or high-pressure environments, as this role requires a calm and professional approach.
✨Emphasise Teamwork
Since you'll be part of a close-knit team, be ready to discuss how you work well with others. Share stories that demonstrate your ability to collaborate and support your colleagues, especially in busy settings like the bar or Box Office.
✨Express Your Passion for the Arts
Let your enthusiasm for the arts shine through during the interview. Talk about your favourite performances or events you've attended, and explain why you believe in the importance of cultural experiences in the community.
