At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant Hampshire Court Hotel & Spa, part of The QHotels Collection.
- Benefits: Enjoy free health club membership, discounts, and support for training.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 11 - 16 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time-management and organisational skills
- Ability to work under pressure
Hampshire Court Hotel & Spa is a 4*, 90-bedroom property, located in Basingstoke. Our hotel has The Hampshire restaurant, Time Out bar & lounge, a garden terrace and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include two pools, a gym, five indoor tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Basingstoke employer: Hampshire Court - Restaurant
At Hampshire Court Hotel & Spa, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. With flexible working hours to accommodate your commitments, comprehensive training support, and a range of benefits including free health club membership and discounts across The QHotels Collection, we are dedicated to fostering your professional growth while ensuring you enjoy a rewarding career in hospitality.
Contact Details:
Hampshire Court - Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Basingstoke
✨Tip Number 1
Get to know the company! Research The QHotels Collection and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible and open-minded! The job involves working in various Food & Beverage areas, so show that you're adaptable and willing to learn. Highlight any previous experience in similar roles or environments to boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our team at Hampshire Court Hotel & Spa. Don’t miss out on the perks we offer!
We think you need these skills to ace Food & Beverage Team Member in Basingstoke
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share specific examples of how you've gone above and beyond for customers in the past. This will help us understand why you're a great fit for our Food & Beverage Team.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the job description. We want to know how your customer service skills and time-management abilities will shine in our hotel environment!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the role. Remember, we’re looking for someone who can work well under pressure!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Hampshire Court - Restaurant
✨Know Your Guest Service Basics
Brush up on the fundamentals of exceptional guest service. Be ready to share examples of how you've gone above and beyond for customers in the past. This role is all about creating memorable experiences, so showing your passion for guest satisfaction will definitely impress.
✨Familiarise Yourself with the Menu
Take some time to learn about the food and beverage offerings at Hampshire Court Hotel & Spa. Knowing the menu inside out will help you answer questions confidently and provide valuable recommendations to guests during the interview.
✨Show Off Your Time-Management Skills
Prepare to discuss how you manage your time effectively, especially in a busy environment. Think of specific instances where you successfully juggled multiple tasks or handled pressure, as this will demonstrate your ability to thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
