At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Hampshire Court Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Be part of a diverse team committed to inclusion and sustainability.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 10 - 12 € per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Hampshire Court Hotel & Spa is a 4*, 90-bedroom property, located in Basingstoke. Our hotel has The Hampshire restaurant, Time Out bar & lounge, a garden terrace and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include two pools, a gym, five indoor tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member employer: Hampshire Court Hotel & Spa
At Hampshire Court Hotel & Spa, we pride ourselves on being an excellent employer that values flexibility and personal growth. With a strong commitment to employee development, we offer comprehensive training support, a free health club membership, and various discounts across The QHotels Collection, all within a vibrant work culture that prioritises exceptional guest experiences. Join us in Basingstoke, where you can thrive in a supportive environment that champions diversity and inclusion while enjoying unique leisure facilities and a focus on sustainability.
Contact Detail:
Hampshire Court Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about delivering exceptional guest experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest or handled a tricky situation. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show us you’re ready to represent our brand by looking smart and professional when you come in for your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest service! Share any experiences you have that highlight your customer service skills and how you’ve gone the extra mile for guests.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Food & Beverage Team Member. Mention your ability to work under pressure and your time management skills, as these are key for us in this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Hampshire Court Hotel & Spa.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hampshire Court Hotel & Spa
✨Know Your Stuff
Familiarise yourself with the menu and any current promotions at the hotel. Being able to discuss specific dishes or drinks shows your enthusiasm and helps you stand out as a candidate who genuinely cares about guest experience.
✨Show Off Your People Skills
Prepare examples of how you've delivered exceptional customer service in the past. Whether it’s resolving a complaint or going the extra mile for a guest, sharing these stories will highlight your strong customer service skills.
✨Time Management is Key
Think of situations where you successfully managed your time under pressure. The interviewers will want to know how you handle busy periods, so be ready to share your strategies for staying organised and efficient.
✨Be Yourself and Stay Positive
Let your passion for hospitality shine through! A positive attitude can make a huge difference in the interview. Remember, they’re looking for someone who fits into their team culture, so don’t be afraid to show your personality.
