At a Glance
- Tasks: Be the friendly face that welcomes guests and ensures their stay is perfect.
- Company: Join a vibrant hotel team at Hampshire Court Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and support for training.
- Other info: Dynamic environment with opportunities for growth and a commitment to diversity.
- Why this job: Make a difference in guest experiences while developing your skills.
- Qualifications: Passion for customer service and experience in a customer-facing role.
The predicted salary is between 18900 - 23100 £ per year.
The important stuff
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
• AND……much, much more!
What will I do?
You will be the first impression a guest will have upon arriving at the hotel, you’ll greet guests, assign rooms, take payments and general administrative duties.
Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
- Passion for customer service
- Have worked in a customer facing role
- Conflict resolution experience
- Ability to work under pressureand multi-task
- Strong time management and organisational skills
Curious to find out more?
Hampshire Court Hotel & Spa is a 4*, 90-bedroom property, located in Basingstoke.
Our hotel has The Hampshire restaurant, Time Out bar & lounge, a garden terrace and we offer afternoon tea as well as private dining and meetings & event spaces.
The leisure facilities include two pools, a gym, five indoor tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a
Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.
We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from
Green Tourism !
The QHotels Collection proudly supports the UK Armed Forces and have signed the
Armed Forces Covenant achieving the Silver Award.
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Receptionist in Basingstoke employer: Hampshire Court Hotel & Spa
At Hampshire Court Hotel & Spa, we pride ourselves on being an exceptional employer that values passion and growth in the culinary arts. With a commitment to employee development through training support, a vibrant work culture, and a range of benefits including free health club membership and discounts across our collection, we create an environment where chefs can thrive. Located in the beautiful Basingstoke, our hotel offers not only a dynamic kitchen but also access to outstanding leisure facilities, making it a rewarding place to build your career.
Contact Details:
Hampshire Court Hotel & Spa Recruitment Team
