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- Tasks: Provide top-notch customer service at the police front counter and handle enquiries with care.
- Company: Local council in Winchester dedicated to community safety and support.
- Benefits: Enjoy 24 days annual leave and a range of well-being supports.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: QCF level 2 qualification or equivalent experience, plus strong IT skills.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 12 - 15 £ per hour.
A local council in the UK is seeking a part-time Police Contact Enquiry Officer in Winchester. In this role, you will offer efficient front counter service to the public, requiring strong customer service skills and confidentiality handling.
Applicants should have:
- A QCF level 2 qualification or equivalent experience
- Excellent IT proficiency
- The ability to assess enquiries critically
You will benefit from 24 days annual leave and numerous well-being supports.
Apply through the specified online link.
Police Front Counter & Enquiry Officer (Part‑Time) in Winchester employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Front Counter & Enquiry Officer (Part‑Time) in Winchester
✨Tip Number 1
Make sure you research the local council and their values before your interview. Knowing what they stand for will help us tailor our answers and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and confidentiality. We can even role-play with a friend to get comfortable with our responses and build confidence.
✨Tip Number 3
Dress smartly for the interview! First impressions matter, especially in a front counter role. Let’s show them we take this opportunity seriously by looking the part.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and shows our enthusiasm for the position. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Police Front Counter & Enquiry Officer (Part‑Time) in Winchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any previous experience you have in customer service. We want to see how you’ve handled enquiries and provided support to the public, as this is key for the role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that relate to the job.
Demonstrate Your IT Proficiency: Since excellent IT skills are a must, mention any relevant software or systems you’re familiar with. We’re looking for candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: Don’t forget to submit your application through our specified online link! It’s the easiest way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Hampshire County Council
✨Know Your Role
Make sure you understand the responsibilities of a Police Front Counter & Enquiry Officer. Familiarise yourself with the key skills required, like customer service and confidentiality handling. This will help you tailor your answers to show how you fit the role.
✨Showcase Your IT Skills
Since excellent IT proficiency is a must, be prepared to discuss your experience with relevant software or systems. You might even want to mention specific tools you've used in previous roles that could relate to this position.
✨Practice Critical Assessment
Think about scenarios where you had to assess enquiries critically. Prepare examples from your past experiences that demonstrate your ability to handle inquiries effectively and make sound decisions under pressure.
✨Highlight Your Qualifications
If you have a QCF level 2 qualification or equivalent experience, make sure to bring it up during the interview. Discuss how your background has prepared you for this role and how you can contribute to the team.
