Corporate 2nd Level IT Technician Level 2 in Winchester

We are looking for an enthusiastic and proactive individual to join our Desktop Support Team. This is a varied and rewarding position where you’ll gain hands‑on experience across a broad range of technologies while working in a supportive, high performing team within a large, modern enterprise environment. If you are ready to develop your IT career, enjoy solving technical problems, and value working in an inclusive and collaborative organisation, we’d be delighted to hear from you.

What you’ll do:

• You will support a wide range of technologies, including hardware (desktop and mobile), operating systems (Windows 11, Android, Google Flex) and enterprise tools (Microsoft 365, Intune, Autopilot, Azure, Samsung Knox).
• Your key responsibilities will include delivering efficient IT support, contributing to projects and service improvements, communicating effectively with users, producing documentation and training materials, supporting new systems, performing routine administrative tasks and staying up to date with emerging technologies.

What we’re looking for:

• We are seeking a practical, adaptable team member with a strong willingness to learn.
• You should be customer-focused and able to build effective relationships at all levels.
• Previous experience in a customer‑facing IT support role and a good working knowledge of Microsoft technologies is essential.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the Right to Work in the UK before applying.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi‑time scheme, family friendly policies and interest‑free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

Hampshire County Council is a flexible employer interested in making the most of your skills and offers a great work life balance.

Equal Opportunity Statement

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.