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- Tasks: Transform lives by delivering home improvements and adaptations for residents in need.
- Company: Join Westminster City Council, a leader in community empowerment and support.
- Benefits: Enjoy a competitive salary, flexible working, and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in home improvements and strong communication skills are essential.
- Other info: Be part of a dynamic team dedicated to creating a fairer, more inclusive Westminster.
The predicted salary is between 42912 - 52269 £ per year.
Salary range: £42,912 - £52,269 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, SW1E 6QPHours per week: 36
Contract type: Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 1 March 2026
About Us: Environmental Health at Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their communities every day.
The Role: As a Surveyor in our Home Improvement Agency, you can make your own powerful contribution to helping residents live independently, safely, and comfortably in their own homes. You will oversee and deliver a varied caseload of property assessments, working closely with residents, Occupational Therapists, and contractors to design practical, high-quality solutions that meet individual needs.
- Manage complex disability adaptations, coordinating pre- and post-work inspections, ensuring works meet legislation including the Housing Grants Construction and Regeneration Act 1996 and the Building Safety Act 2022.
- Manage contractors to deliver works to the highest standards, maintaining robust quality assurance systems, resolving service issues promptly, and ensuring projects are completed on time and within budget.
- Ensure all works comply with Council policies, legislation, and best practice, providing guidance to colleagues to uphold safe working standards.
- Work collaboratively with colleagues including apprentices, Case workers, and partner agencies.
- Help develop the professional team by sharing knowledge and skills, coaching staff, and developing their technical expertise.
- Address and resolve complaints and defects quickly and effectively, ensuring issues are fully resolved and documented.
- Manage contracts in line with the Council's Procurement Service and lead service development initiatives and projects to improve processes, efficiency, and customer outcomes.
This is a hands-on role where your technical expertise, problem-solving skills, and eye for detail will make a tangible difference. You have experience delivering disability adaptations, home improvements, and repairs in residential buildings, including specialist works such as wheelchair lifts, ramps, level access showers, and ceiling track hoists.
Your experience includes assessing and addressing disrepair in line with the Housing Health and Safety Rating System (HHSRS), applying relevant legislation, and managing supplier relationships. You will also need to demonstrate personal leadership in managing complex caseloads and leading change initiatives.
Your advanced communication and stakeholder engagement skills enable you to influence, engage, and collaborate effectively across teams, departments, and partner organisations. You are customer-focused, empathetic, and able to understand the needs of vulnerable residents.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme will automatically be invited to interview should they meet the essential criteria for the role.
What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses, and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster.
We pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that represents the communities we serve. We champion equality, diversity, inclusion, and wellbeing.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job.
Specialist Home Improvement Agency Surveyor WCC622619 in Westminster employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Home Improvement Agency Surveyor WCC622619 in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Specialist Home Improvement Agency Surveyor WCC622619 in Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see how your experiences align with our mission of empowering residents and making a real difference in their lives.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience with disability adaptations and home improvements, and don’t forget to mention any relevant legislation you’ve worked with. We love seeing how your skills fit into our world!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Westminster City Council!
How to prepare for a job interview at Hampshire County Council
✨Know Your Legislation
Familiarise yourself with the Housing Grants Construction and Regeneration Act 1996, the Building Safety Act 2022, and other relevant legislation. Being able to discuss these laws confidently will show your expertise and understanding of the role's requirements.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully managed complex caseloads or resolved issues related to home improvements. Highlighting your problem-solving abilities will demonstrate your capability to handle the challenges of the role.
✨Emphasise Collaboration
Since this role involves working closely with various stakeholders, be ready to discuss how you've effectively collaborated with colleagues, contractors, and residents in previous positions. This will illustrate your teamwork skills and commitment to delivering a resident-focused service.
✨Demonstrate Empathy and Customer Focus
Prepare to share instances where you've shown empathy towards vulnerable residents. Understanding their needs and ensuring high-quality service delivery is crucial, so conveying your customer-focused approach will resonate well with the interviewers.
