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- Tasks: Engage the community and enhance customer service in a vibrant library setting.
- Company: Local council committed to fostering an inclusive environment.
- Benefits: Flexible hours, professional development, and a supportive work-life balance.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Customer service experience, strong communication skills, and social media savvy.
- Other info: Join a dynamic team dedicated to enhancing digital access.
The predicted salary is between 24000 - 36000 £ per year.
A local council is seeking a Library Team Assistant in Waterlooville to enhance customer service and engage the community. In this vibrant role, you will lead activities, support digital access, and create an inclusive library environment.
The ideal candidate will have:
- Experience in customer service
- Strong communication skills
- Comfort with social media
This position offers flexible hours, professional development opportunities, and a supportive work-life balance.
Community Library Host & Digital Access Lead in Waterlooville employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Library Host & Digital Access Lead in Waterlooville
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the library, chatting with staff, and understanding what makes it tick. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Show off your digital skills! Since the role involves supporting digital access, be ready to discuss your experience with social media and any tech tools you've used. We want to see how you can engage the community online!
✨Tip Number 3
Prepare for those customer service scenarios! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love to hear about how you’ve created inclusive environments or resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Community Library Host & Digital Access Lead in Waterlooville
Some tips for your application 🫡
Show Your Passion for Community Engagement: When writing your application, let us see your enthusiasm for engaging with the community. Share any relevant experiences where you've successfully connected with people or led activities that brought them together.
Highlight Your Customer Service Skills: We want to know how you’ve excelled in customer service roles. Be specific about your experiences and how they’ve prepared you to enhance the library's customer service and create an inclusive environment.
Demonstrate Your Digital Savvy: Since this role involves supporting digital access, make sure to mention your comfort with technology and social media. Share examples of how you've used these tools to engage others or improve services.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, so feel free to express why you’re excited about this opportunity!
How to prepare for a job interview at Hampshire County Council
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understanding what makes Waterlooville unique will help you connect with the interviewers and show that you're genuinely interested in enhancing customer service and engaging the community.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for customers. This will demonstrate your ability to create an inclusive library environment.
✨Be Social Media Savvy
Since the role involves digital access, be ready to discuss your experience with social media and how it can be used to engage the community. Bring ideas on how to promote library activities online and enhance digital access for users.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the library's current initiatives or future plans for community engagement. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
