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- Tasks: Lead product teams to enhance customer experience through innovative technology.
- Company: Join Westminster City Council, a diverse and inclusive workplace committed to community engagement.
- Benefits: Enjoy flexible working patterns, a supportive environment, and a commitment to equality and diversity.
- Why this job: Make a real impact in the community while developing your skills in a dynamic, agile setting.
- Qualifications: Experience in agile product delivery, budget management, and strong interpersonal skills required.
- Other info: Temporary position for up to 12 months with opportunities for professional growth.
The predicted salary is between 48700 - 64600 £ per year.
Salary range: £54,684 - £74,487 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Temporary up to 12 months
Closing date: 25 April 2025
The Role: As a Senior Delivery Manager, you will make a powerful contribution to Westminster's success, as part of Digital and Innovation, who work with services across the council to deliver fantastic customer experience, alongside robust and innovative technology and digital products. We are recruiting for three Senior Delivery Managers: two in our Report It product team and one in our Smart City product team; guiding and coaching product squads to deliver their best work.
'Report It' uses AI technology to make it quicker and easier to report issues on Westminster's streets, including dumped rubbish, overflowing bins, graffiti, street cleaning issues and more. The Smart City data platform was created to aggregate, process, analyse, publish and share data both within and beyond the council to improve social and economic value. It includes product lines which focus on Air Quality, Climate emergency and Net Zero, and Noise monitoring.
You will be pragmatic and have a problem-solving attitude to help us develop and deliver our roadmap. You will monitor and manage budgets and be responsible for performance and governance reporting. You will set the culture and ways of working within your product squad, and act to resolve any issues fairly and swiftly. You will have relentless drive to create high performing teams with psychological safety.
As Senior Delivery Manager, you will be committed to taking an active role in our delivery management discipline and community of practice. You will be an expert in agile working and will coach delivery managers and help them to improve the way they do things. You will drive consistent quality and establish good practices in delivery.
We expect you to work to get best value from our digital, data and technology partnerships, and work to help us learn and continue to improve the culture of our organisation. You will have worked on complex and fast-paced product delivery with defined outputs and timelines and have a high level of experience working in agile, multi-disciplinary product teams.
You will have a deep understanding of user-centred and service design, knowledge of cloud technology, architecture, software practices and the cross-government DDAT framework. You should possess good budget management skills and have the confidence to identify and address complex risks.
You will have familiarity with the cross-government digital marketplace and government procurement methodologies and be able to negotiate confidently with suppliers to ensure the council gets the best possible value for money. Your excellent interpersonal and communication skills will allow you to build influential relationships with our internal and external users, suppliers and partners at senior management level.
You will also be capable of coaching, mentoring, line-managing and creating a positive working environment in which equality and diversity are embedded in the team's work, and staff are empowered and motivated to achieve good outcomes. It is important that you have a passion for building diverse teams and communities, and that you have experience of running recruitment.
What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way.
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job.
Senior Delivery Manager WCC619765 employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Delivery Manager WCC619765
✨Tip Number 1
Familiarise yourself with the specific technologies and methodologies mentioned in the job description, such as AI technology and agile working. This will not only help you understand the role better but also allow you to speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with current or former employees of Westminster City Council, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare examples of how you've successfully managed complex projects in the past, particularly in agile environments. Highlight your problem-solving skills and ability to foster high-performing teams, as these are key attributes for the Senior Delivery Manager role.
✨Tip Number 4
Demonstrate your commitment to diversity and inclusion by sharing experiences where you've built diverse teams or contributed to an inclusive workplace. This aligns with Westminster's values and will show that you resonate with their mission.
We think you need these skills to ace Senior Delivery Manager WCC619765
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in agile working, product delivery, and team management. Use specific examples that demonstrate your problem-solving skills and ability to lead diverse teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building inclusive teams and communities. Mention your familiarity with cloud technology and your experience in budget management, as these are key aspects of the role.
Showcase Your Communication Skills: Since excellent interpersonal skills are crucial for this position, consider including examples of how you've built influential relationships with stakeholders or coached team members in previous roles.
Highlight Relevant Achievements: Include specific achievements related to digital innovation and service design. Quantify your successes where possible, such as improvements in team performance or successful project deliveries, to make your application stand out.
How to prepare for a job interview at Hampshire County Council
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of what a Senior Delivery Manager does, especially in the context of Westminster City Council. Familiarise yourself with their digital products like 'Report It' and the Smart City platform, as well as the importance of user-centred design.
✨Showcase Your Agile Expertise
Since the role requires a strong background in agile methodologies, be prepared to discuss your experience in leading agile teams. Share specific examples of how you've successfully implemented agile practices and improved team performance.
✨Demonstrate Budget Management Skills
Highlight your experience in managing budgets effectively. Be ready to discuss how you've handled financial constraints in previous projects and how you ensured value for money while delivering high-quality outcomes.
✨Emphasise Interpersonal Skills
As this role involves building relationships with various stakeholders, showcase your excellent communication and interpersonal skills. Prepare examples of how you've influenced and collaborated with senior management, users, and suppliers to achieve project goals.
