Senior Delivery Manager (Mobilisation) WCC620240

Salary range: £54,684 - £57,726 per annum

Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QH

Hours per week: 36

Contract type: Temporary up to 24 months

Closing date: 6 April 2025

Interview date: 22 April 2025

About Us: THE EXTRAORDINARY STORY OF INDEPENDENT LIVES. Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

The Role: As a Programme Manager in the Integrated Commissioning Team focusing on leading the Mobilisation Implementation function, you can make your own powerful contribution to improve people’s lives. You’ll be responsible for helping to mobilise and implement the changes achieved by the Councils, supporting the next step of re-procurement programmes across Home Care and Learning Disabilities and overseeing the planning and delivery of these work programmes in Integrated Commissioning.

Expect to work closely with the contract managers and key stakeholders and providers for the successful mobilisation and implementation of contracts care and support services from existing providers to all those awarded new contracts, managing any transition, meeting agreed objectives, targets and timescales. You’ll also work with a range of providers and departments, while overseeing management of internal and external project and programmes. Ensuring that the Directorate activities are effectively managed and delivered on time will be your prerogative, along with the management and deployment of the resources needed.

This role will call upon your leadership skills and passion for delivering change when managing various teams. Building effective relationships between ASC teams, providers and service users to support and enable the successful mobilisation implementation, supporting stakeholders through the use of project and programme management expertise, and collaborating to resolve cross-cutting issues are all key aspects of this role. You will also play a vital role in providing assurance on performance while managing risks and issues for early resolution.

Prepare to actively promote best practice at all levels in the Councils, relying on your communication, risk-identifying and mitigation skills. This is a unique opportunity for you to make a real difference in the lives of the residents of WCC and RBKC, using your skills, passion and knowledge.

Your background will be within social care and public health, volunteering with departments across Councils, such as health. You should have a proven track record in leading and managing multi-faceted, complex projects, ideally in social care or NHS, while being familiar with the delivery of new contract or service mobilisation and transition. You should also have the ability to pre-empt issues and their solutions, build collaborative relationships with all stakeholders, apply strong analytical skills to develop change strategies and work under pressure to manage and prioritise deadlines.

Having strong emotional intelligence, the ability to navigate ambiguity with political agility, and having good attention to detail are all attributes that will help you thrive in this role. You should also be politically sensitive, be able to influence and work within a team and know how to not be slowed down due to unnecessary bureaucracy. Other skills that will put you ahead are excellent data management skills, great risk-analysing ability, and knowing how to understand complex information. Most importantly, you should be passionate about improving adult social care outcomes for people across Westminster and Kensington and Chelsea.

What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way.

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.