Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and provide a friendly, professional service in our care home.
- Company: Join a supportive team dedicated to making a difference in the lives of older adults.
- Benefits: Enjoy competitive pay, generous leave, and a pension scheme while working flexible hours.
- Why this job: Make a real impact on residents' lives and enhance your skills in a rewarding environment.
- Qualifications: Strong communication skills, empathy, and good IT skills are essential.
- Other info: Work one shift per week with options for hours that fit your lifestyle.
Within our older adults' homes, we aim to create a warm and welcoming environment where our Receptionist can provide a friendly and professional service, helping create a positive experience for visitors from the start. Join our supportive team and be part of something special, where your dedication and compassion can make a big difference to the lives of others.
- Welcome visitors to the home: Act as the first point of contact for visitors, ensuring they receive a warm and professional welcome and are directed to the appropriate person, or correct location within the home.
- Answer telephone enquiries: Use your customer-focused approach to answer all telephone calls efficiently, professionally and in a friendly manner.
- Maintain our home's positive reputation: Deliver high standards of customer care to our residents, their families, friends and other visitors to the home.
- Empathy and compassion: Understand and respect the feelings of others, showing sensitivity and diplomacy to build trust and provide support.
- Passion and dedication: A genuine desire to help others and make a difference.
- Communication skills: Clear and effective communication with residents, families, and colleagues.
- Team player: Enjoys working closely with others to provide a high-quality service.
- Good IT skills: Experience of using MO365 applications, including Outlook and Excel.
- Rewarding Work: Make a real difference in the lives of our residents and know that you can help improve the quality of life of others and make a lasting impact on the lives of those you care for.
- Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
- Professional Growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector.
- Competitive Benefits Package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
This role involves working one shift per week, either on a Saturday or Sunday, for which enhancements are paid in line with the HCC salary policy. Choose your preferred working hours: 9am - 3.30pm or 8.30am - 3pm and enjoy a balanced work-life routine.
Receptionist (Older Adults) employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Older Adults)
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your warmest smile and a friendly attitude. Remember, you're not just showcasing your skills; you're also showing how well you can connect with others, which is key in a role like this.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a receptionist, like answering phone calls or welcoming visitors. This will help you feel more confident and ready to demonstrate your customer-focused approach during the interview.
✨Tip Number 3
Show your passion for helping others! Share personal stories or experiences that highlight your dedication and compassion. This will resonate with the interviewers and show them that you genuinely care about making a difference in the lives of residents.
✨Tip Number 4
Don’t forget to ask questions! Inquire about the team dynamics and how they support each other. This shows you're a team player and genuinely interested in being part of their supportive environment. Plus, it gives you a chance to see if it's the right fit for you!
We think you need these skills to ace Receptionist (Older Adults)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and your dedication to creating a warm environment.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent customer service or worked in a team, as these are key for us.
Show Empathy and Compassion: In your written application, emphasise your ability to understand and respect the feelings of others. Share any relevant experiences that demonstrate your empathy and how you’ve made a positive impact on someone's day.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity to make a difference in our community.
How to prepare for a job interview at Hampshire County Council
✨Show Your Warmth
As a Receptionist in an older adults' care home, it's crucial to convey warmth and friendliness. Practice greeting someone as if they were a visitor to the home, ensuring your tone is welcoming and your body language is open. This will help you demonstrate the compassionate nature that the role requires.
✨Master the Art of Communication
Effective communication is key in this role. Prepare by thinking about how you would handle various scenarios, such as answering phone enquiries or addressing concerns from visitors. Role-play with a friend to practice clear and empathetic responses, which will showcase your ability to connect with residents and their families.
✨Familiarise Yourself with IT Tools
Since good IT skills are essential, brush up on your MO365 applications, especially Outlook and Excel. Consider doing a quick online tutorial or two to ensure you're comfortable navigating these tools. Being tech-savvy will not only impress during the interview but also make your day-to-day tasks easier.
✨Emphasise Team Spirit
This role thrives on teamwork, so be ready to discuss your experiences working collaboratively. Think of examples where you've contributed to a team environment, particularly in a care setting. Highlighting your ability to work closely with others will show that you’re a great fit for their supportive team.
