At a Glance
- Tasks: Support social work practice and quality assurance while driving improvements in a dynamic environment.
- Company: Join a collaborative Practice Excellence team focused on continuous development.
- Benefits: Access to comprehensive employee support for your wellbeing, including 24/7 assistance.
- Other info: Be part of a supportive team that values learning, reflection, and innovation.
- Why this job: Make a real impact on social work practice and contribute to better outcomes for residents.
- Qualifications: Experience in quality assurance, strong communication skills, and proficiency in IT systems.
The predicted salary is between 30000 - 40000 € per year.
Join our Practice Excellence team as a motivated and proactive Practice Learning and Quality Support Officer. In this varied and rewarding role, you'll play a key part in supporting social work practice and quality assurance across Adults' Health and Care. You'll help drive improvements in the way we work, supporting colleagues and embedding a culture of continuous development within the directorate. If you enjoy variety, problem solving and being at the heart of activity that drives learning and practice improvement, we'd love to hear from you.
Responsibilities
- Co‑ordinate Safeguarding Adults Reviews and Domestic Abuse‑Related Death Reviews, including administration, tracking, attendance arrangements and factual accuracy checks.
- Support effective meeting management, including scheduling, preparation and co‑ordination.
- Assist with the development, monitoring and delivery of action plans linked to reviews and practice improvement.
- Produce and present data, performance information and materials for a range of meetings and audiences.
- Support practice quality work, including preparing information for audits and helping co‑ordinate Senior Social Worker and Excellent Practice Validation processes.
- Manage key documentation and workflows, including developing chronologies, tracking external reports and Coroner's documentation, and maintaining the Practice Excellence workplan.
- Be part of a supportive, collaborative team that values learning, reflection, and innovation and has a service‑wide impact.
- Enjoy working at the centre of practice improvement across Adults' Health and Care where your contribution directly supports social work practice, safeguarding and learning from practice.
Qualifications
- Experience in quality assurance and practice development, including involvement in audits, reflective learning or case reviews, and supporting or delivering learning events and CPD opportunities for practitioners.
- Highly organised, with the ability to manage multiple deadlines in a fast paced environment.
- Skilled at building relationships and working confidently with colleagues at all levels.
- Detail driven, with strong written and verbal communication skills.
- Skilled and confident with a range of IT systems, including Excel, Co‑Pilot, PowerPoint and Forms.
- Able to interpret data and present it clearly and accurately.
- Comfortable managing sensitive information with discretion and professionalism.
- Motivated by improving systems, supporting learning and contributing to better outcomes for residents.
Benefits
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
Practice Learning and Quality Support Officer employer: Hampshire County Council
As a Practice Learning and Quality Support Officer within our Practice Excellence team, you will thrive in a dynamic environment that prioritises continuous development and quality assurance in social work practice. Our supportive and collaborative culture fosters innovation and reflection, ensuring that your contributions directly enhance the lives of residents in Adults' Health and Care. With access to comprehensive employee support programmes and opportunities for professional growth, we are committed to your wellbeing and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Learning and Quality Support Officer
✨Tip Number 1
Network like a pro! Reach out to current employees in the Practice Excellence team on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just put your name on the hiring manager's radar.
✨Tip Number 2
Prepare for the interview by diving deep into the role. Familiarise yourself with quality assurance processes and think of examples from your experience that showcase your skills in practice development and audits. We want to see how you can drive improvements!
✨Tip Number 3
Showcase your organisational skills! During the interview, highlight how you've managed multiple deadlines in fast-paced environments. Use specific examples to demonstrate your ability to juggle tasks while maintaining attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our supportive and collaborative team.
We think you need these skills to ace Practice Learning and Quality Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality assurance and practice development. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Organisational Skills:Since this role involves managing multiple deadlines, it’s crucial to demonstrate your organisational prowess. Use specific examples from your past experiences where you successfully juggled various tasks or projects.
Communicate Clearly:Strong written communication is key for this position. Keep your application clear and concise, and make sure to proofread for any errors. We appreciate attention to detail, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at Hampshire County Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Practice Learning and Quality Support Officer role. Familiarise yourself with safeguarding reviews, quality assurance processes, and how they impact social work practice. This will help you speak confidently about your relevant experience and how it aligns with the job.
✨Showcase Your Organisational Skills
Since this role requires managing multiple deadlines, be ready to discuss specific examples of how you've successfully juggled various tasks in a fast-paced environment. Highlight your ability to coordinate meetings and manage documentation effectively, as these are crucial for the position.
✨Build Rapport
This role involves working closely with colleagues at all levels, so demonstrate your relationship-building skills during the interview. Be friendly, approachable, and show that you can communicate clearly and professionally, especially when discussing sensitive information.
✨Data Presentation is Key
You'll need to produce and present data for various meetings, so prepare to discuss your experience with IT systems like Excel and PowerPoint. Bring examples of how you've interpreted data and presented it clearly in the past, as this will showcase your analytical skills and attention to detail.
