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- Tasks: Provide efficient service at police stations and handle sensitive information.
- Company: Local government authority in Portsmouth with a focus on community safety.
- Benefits: 24 days annual leave, excellent wellbeing support, and a supportive work environment.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience, clerical skills, and QCF level 2 qualification.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A local government authority in Portsmouth seeks a Multisite Police Contact Enquiry Officer to provide efficient service at the Eastern Police Investigation Centre and other stations.
Candidates should have:
- Customer service experience
- Clerical skills
- A QCF level 2 qualification
The role requires:
- Handling sensitive information
- Driving across stations
- Working a shift pattern
Benefits include:
- 24 days annual leave
- Excellent wellbeing support
Front Counter Police Enquiry Officer (Multisite) in Portsmouth employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Counter Police Enquiry Officer (Multisite) in Portsmouth
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Front Counter Police Enquiry Officer does, especially in a multisite environment. This will help you stand out during interviews and show that you're genuinely interested.
✨Tip Number 2
Brush up on your customer service skills! Since this role involves dealing with the public, think of examples from your past experiences where you've provided excellent service. We want to hear those stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees of the local government authority in Portsmouth. They can give you insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available to help you nail that interview.
We think you need these skills to ace Front Counter Police Enquiry Officer (Multisite) in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and provided support in previous roles, as this is key for the Front Counter Police Enquiry Officer position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with sensitive information. Avoid jargon and make your skills shine!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the role. Mention your clerical skills and any relevant qualifications, like your QCF level 2, to show us you’re the right fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hampshire County Council
✨Know Your Stuff
Make sure you understand the role of a Front Counter Police Enquiry Officer. Familiarise yourself with the responsibilities, especially around handling sensitive information and customer service. Research the local government authority in Portsmouth to show your genuine interest.
✨Showcase Your Experience
Prepare examples from your past work that highlight your customer service skills and clerical abilities. Think about situations where you’ve successfully handled sensitive information or resolved conflicts, as these will be key in demonstrating your suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios you might face on the job. Practice how you would respond to difficult customers or manage sensitive data. This will help you think on your feet and show that you can handle the pressures of the role.
✨Dress the Part
Even though it’s a police enquiry officer position, first impressions matter! Dress smartly and professionally to convey that you take the interview seriously. It shows respect for the role and the interviewers, which can set a positive tone right from the start.
