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- Tasks: Support day-to-day operations and provide 2nd line support for key systems.
- Company: Join the Hampshire and Isle of Wight Fire and Rescue Service team.
- Benefits: Competitive salary, permanent contract, and a supportive work environment.
- Why this job: Make a difference by ensuring our operational crews have the tools they need.
- Qualifications: Experience in system support and strong communication skills.
- Other info: Exciting opportunity for career growth in a vital public service.
The predicted salary is between 32061 - 33699 £ per year.
Salary Range: £32,061 - £33,699 per annum
Work Location: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh
Contract Type: Permanent
Closing Date: 25 February 2026
Interview Date: 10 - 12 March 2026
At Hampshire and Isle of Wight Fire and Rescue Service (HIWFRS), you’ll play a key part in supporting the day-to-day operations of our primary third-party systems, providing 2nd line support to our customers, and ensuring our operational crews and partners have the tools they need. You’ll gather requirements for new system features, liaise with vendors and ensure new functionality meets our standards. You’ll also support system interfaces, manage.
System Specialist (Tier 2) HIWFRS623115 in London employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Specialist (Tier 2) HIWFRS623115 in London
✨Tip Number 1
Network like a pro! Reach out to current employees at HIWFRS on LinkedIn or other platforms. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to system support and customer service. We can role-play with friends or use online resources to get comfortable with our responses.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you’ve successfully tackled technical issues or improved processes. We want to demonstrate how we can add value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of the HIWFRS team.
We think you need these skills to ace System Specialist (Tier 2) HIWFRS623115 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the System Specialist role. Highlight relevant experience and skills that match the job description, especially your 2nd line support experience and any work with third-party systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for HIWFRS. Don’t forget to mention your ability to gather requirements and liaise with vendors.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see your problem-solving skills in action, especially when it comes to supporting operational crews and managing system interfaces.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Hampshire County Council
✨Know Your Systems
Make sure you’re familiar with the specific third-party systems used by HIWFRS. Brush up on their functionalities and how they support day-to-day operations. This will show your genuine interest and help you answer questions more confidently.
✨Prepare for Technical Questions
Expect to be asked about your experience with 2nd line support and system interfaces. Review common troubleshooting scenarios and think of examples from your past work where you successfully resolved issues. This will demonstrate your problem-solving skills.
✨Understand the Role of Requirements Gathering
Be ready to discuss how you gather requirements for new system features. Think about your approach to liaising with vendors and ensuring that new functionalities meet standards. Having a structured method in mind will impress the interviewers.
✨Showcase Your Communication Skills
Since you’ll be working closely with operational crews and partners, highlight your ability to communicate effectively. Prepare examples of how you’ve successfully collaborated with different teams in the past, as this is crucial for the role.
