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- Tasks: Create a welcoming library space and lead engaging activities for all ages.
- Company: Join a supportive team making a positive impact in the community.
- Benefits: Enjoy flexible hours, competitive pay, and comprehensive training opportunities.
- Why this job: Make a difference while developing skills in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Great work-life balance with no Sunday or Bank Holiday shifts.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Make a real difference in your local community as a Library Team Assistant at Leigh Park Library, part of the new Best Start Family Hub initiative. This is a varied, people-focused role, combining excellent customer service and library activities with community outreach – promoting services in schools, community centres, and other venues. You’ll also work closely with partners, welcoming them into the library and supporting initiatives that strengthen local connections. If you enjoy variety, teamwork, and helping others, this is the role for you.
“I truly look forward to coming to work each day. I continue to learn new skills and see the positive impact our service has within the community – it’s incredibly fulfilling.” – Library Team Assistant
What you’ll do
- Create a welcoming, inclusive space and help customers of all ages access library services.
- Promote Best Start services in the community, including presenting to large groups such as school assemblies.
- Work with partners, welcoming them and their clients to the library and supporting them in delivering their services.
- Help customers build digital confidence and support with admin tasks including payments, calls, and stock management.
- Lead activities like Rhyme Time and Story Time and promote reading initiatives.
- Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
What we’re looking for
- Experience in a busy, customer-facing role with a friendly, inclusive approach.
- Strong communication and presentation skills, with confidence speaking to large groups and engaging diverse audiences.
- Resilience to handle challenging interpersonal situations calmly and professionally.
- Good digital skills and willingness to learn new systems and use social media to engage with the community.
- Physically able to carry out manual tasks such as moving stock and setting up spaces.
Why join us
- Be part of a supportive, caring team that takes pride in making a positive impact.
- Enjoy a varied, feel‑good role that helps people and strengthens community connections.
- Benefit from a comprehensive induction and training plan, as well as ongoing opportunities for career development.
- Enjoy a good work‑life balance with fixed shifts on a two‑week rota and no Sunday or Bank Holiday working.
- Access to Health Assured\’s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Want to see what it’s like?
If you\’d like to experience the environment first‑hand, we warmly encourage you to pop into your local library – you’ll quickly see how dynamic, welcoming, and community‑driven our spaces really are!
Your working pattern
- Week 1: Tuesday 9am ‑ 5pm | Thursday 9am ‑ 5pm | Friday 9am ‑ 5pm | Saturday 9am ‑ 1:30pm.
- Week 2: Thursday 9:30am ‑ 5pm | Friday 9am ‑ 5pm | Saturday 9am ‑ 1:30pm.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Other job titles you may be searching for: Library Assistant, Community Library Support, Customer Service Assistant, Library and Information Assistant, Community Engagement Assistant, Visitor Services Assistant, Community Hub Assistant, Learning Support Assistant, Outreach and Events Assistant, Administrative Assistant, Customer Support Assistant.
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Library Team Assistant employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Team Assistant
✨Tip Number 1
Get to know the library environment! Pop into your local library and chat with the staff. This will not only give you a feel for the place but also show your genuine interest in the role.
✨Tip Number 2
Show off your people skills! During interviews, share specific examples of how you've engaged with customers in previous roles. We love to hear about your friendly approach and how you’ve made a difference.
✨Tip Number 3
Be ready to demonstrate your digital skills! Brush up on using Microsoft Office and Google Workspace, and be prepared to discuss how you can help others build their digital confidence.
✨Tip Number 4
Don’t forget to highlight your flexibility! Since this role involves covering various locations and adapting to different situations, let us know how you thrive in dynamic environments.
We think you need these skills to ace Library Team Assistant
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us know why you’re excited about making a difference in the community. Share any experiences that highlight your commitment to customer service and community engagement.
Tailor Your Application: Make sure to read through the job description carefully and align your skills and experiences with what we’re looking for. Highlight your digital skills and any relevant customer-facing roles you've had.
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. This role is all about connecting with people, so let that shine through.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Hampshire County Council
✨Know Your Community
Before the interview, take some time to learn about the local community and the library's role within it. Being able to discuss how you can contribute to community engagement will show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight situations where you’ve helped diverse groups of people, as this role requires a friendly and inclusive approach.
✨Demonstrate Digital Confidence
Brush up on your digital skills, especially with Microsoft Office and Google Workspace. Be ready to discuss how you’ve used technology in previous roles and express your willingness to learn new systems if needed.
✨Engage with Social Media
Since promoting library services through social media is part of the job, think of creative ideas you could implement. Share any relevant experience you have with social media platforms and how you can use them to engage the community.