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- Tasks: Lead housing defect assessments and drive improvements for over 21,000 homes.
- Company: Westminster City Council, dedicated to community and housing excellence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a team that values growth, compassion, and innovation.
- Why this job: Make a real difference in people's lives through impactful housing improvements.
- Qualifications: Experience in housing management and a passion for community service.
The predicted salary is between 42912 - 57495 £ per year.
Defects and Improvements Officer WC623750
Salary range: £42,912- £57,495 per annum
Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 10 May 2026
About Us
Housing in Westminster City Council is a world of extraordinary stories. Where dedicated and compassionate professionals bring everything to their work. Kate’s an inspiration to her team. Now a senior manager, she first joined as a college leaver in finance. Through Westminster’s encouragement, as well as her own hard work and determination, she’s gained professional qualifications and taken on a series of increasingly stretching roles. Today, we depend on Kate’s analytical powers to keep track of the condition of over 21,000 of our tenanted and leasehold homes – from roofs and windows to kitchens and bathrooms. Kate’s committed to achieving the Decent Homes Standard for all our tenants and a high standard for all our leaseholders. Her passion is numbers but, because she grew up in social housing, she also understands the human stories behind the data. More than that she understands the disruption renewal work entails. So when an elderly resident’s family mentioned that their mother needed not just a new kitchen, but adaptations to her bathroom, Kate got right on to it. She co‑ordinated with colleagues to assess the resident’s disability needs. Kate’s worked hard to ensure our routine external and internal stock condition surveys pick up on repairs and health.
Housing Defects & Improvements Lead employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Defects & Improvements Lead
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Westminster City Council. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion for housing! When you get the chance to speak with potential employers, share your personal connection to housing issues. It’s all about showing that you care about the community and the people behind the numbers.
✨Tip Number 3
Prepare for interviews by researching the latest trends in housing defects and improvements. Being knowledgeable about current challenges and solutions will impress your interviewers and show that you're ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Westminster City Council.
We think you need these skills to ace Housing Defects & Improvements Lead
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for housing and community improvement! Share your personal experiences or stories that connect you to the role. We love candidates who can relate to our mission and values.
Tailor Your CV: Make sure your CV is tailored to the Housing Defects & Improvements Lead position. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be genuine, and don’t forget to mention how your background aligns with our goals at Westminster City Council.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Hampshire County Council
✨Know Your Numbers
As a Housing Defects & Improvements Lead, you'll be dealing with data and statistics. Brush up on relevant metrics related to housing conditions and improvements. Be ready to discuss how you’ve used data in past roles to drive decisions or improvements.
✨Understand the Human Element
Remember, it’s not just about numbers; it’s about people. Prepare examples of how you've handled situations where you had to consider the human impact of housing defects. Show that you can empathise with residents and understand their needs.
✨Demonstrate Your Problem-Solving Skills
Think of specific challenges you've faced in previous roles related to housing defects. Be prepared to share how you approached these issues, what solutions you implemented, and the outcomes. This will showcase your analytical and strategic thinking.
✨Research Westminster City Council
Familiarise yourself with Westminster City Council's current projects, values, and goals. Understanding their commitment to the Decent Homes Standard will help you align your answers with their mission and demonstrate your genuine interest in the role.