Information Governance Officer in Hampshire

Join Hampshire County Council’s Universal Services Information Governance Team and help ensure the Council meets its statutory responsibilities for handling information. This is an opportunity to work in a high-profile and meaningful area, supporting transparency, accountability and public trust. You will play a key role in helping the Council comply with information governance legislation, including Freedom of Information, Environmental Information Regulations and data protection.

Working in a fast-paced environment with statutory deadlines, you will develop your knowledge of information governance and build valuable experience in applying legislation in practice.

What you’ll do:

• Deliver a high-quality, customer-focused service by supporting the management of FOI, EIR, complaints, and data protection queries.
• Handle enquiries, prepare accurate correspondence, review and redact documents in line with legislation, and maintain detailed records using case management systems.
• Monitor deadlines, liaise with services to obtain information, and provide guidance to colleagues on governance processes.
• Contribute to service improvements while managing competing priorities and maintaining high standards of accuracy and professionalism.

What we’re looking for:

• A motivated and highly organised individual who can demonstrate strong administrative and organisational skills and the ability to manage a varied workload effectively.
• Excellent attention to detail and accuracy when handling data and documents, alongside strong communication skills.
• Confidence in using Microsoft Office applications, including Word, Excel and Outlook, as well as other systems.
• Ability to prioritise tasks and meet deadlines within a busy, high-volume environment.
• Experience of working with sensitive or confidential information is essential, along with an interest in or understanding of information governance, data protection or statutory compliance.
• Keen to learn and develop knowledge of information governance legislation and its practical application.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

If you think you have what it takes to make a real difference in Hampshire, get in touch! Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.