At a Glance
- Tasks: Handle safeguarding referrals and support a skilled team in making a real difference.
- Company: Join a dedicated Adults’ Multi Agency Safeguarding Hub focused on community wellbeing.
- Benefits: Enjoy competitive pay, generous leave, and a supportive work-life balance.
- Other info: Access to continuous learning and employee support for your wellbeing.
- Why this job: Make a meaningful impact while developing your career in social work.
- Qualifications: Understanding of safeguarding laws and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Joining our Adults’ Multi Agency Safeguarding Hub (MASH) as a Senior Case Worker, you’ll handle telephone and online safeguarding referrals using your compassionate communication skills, surrounded by a supportive team of skilled practitioners. Our team receives all adult safeguarding referrals from across the county, and we work closely with our partner agencies, including the police and the health service, to give the best possible response when concerns are reported. In line with our Care Act (2014) duties, we’re committed to Making Safeguarding Personal and ensuring access to advocacy services. Although we don’t meet the people who use our service face-to-face, we’re the front door to Adults’ Health and Care for all safeguarding referrals, so the work we do can be fast-paced and challenging, but also incredibly rewarding.
What you’ll be doing:
- Triaging incoming telephone and online safeguarding referrals, completing Section 42 enquiries, and understanding when to escalate cases to the management team.
- Providing mentoring and advice to Case Workers and supporting the team with more complex cases where needed.
- Attending online safeguarding meetings on behalf of the team.
- Preparing clear and concise reports.
- Achieving performance targets on the number of calls and online referrals you complete, as well as the quality of your responses.
What we’re looking for:
- Good understanding of the Care Act 2014 and the Mental Capacity Act 2005.
- Confident telephone communication skills.
- Resilience and adaptability.
- Strong teamworking skills for sharing learning and providing support and advice to colleagues.
- Commitment to demonstrating the organisation's values and behaviours.
Why join us?
- Career growth: Our experienced Senior Case Workers can be considered for our social work apprenticeship scheme, leading to a career as a Qualified Social Worker.
- Professional development: Continuous learning, mentoring and supportive supervision.
- Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Senior Case Worker (Adults Multi Agency Safeguarding Hub) in Gosport employer: Hampshire County Council
As a Senior Case Worker in our Adults’ Multi Agency Safeguarding Hub, you will thrive in a supportive environment that prioritises professional development and employee wellbeing. With access to continuous learning opportunities, a comprehensive Employee Assistance Programme, and a commitment to work-life balance, we ensure that our team is equipped to handle the rewarding challenges of safeguarding adults. Join us in making a meaningful impact while enjoying a competitive benefits package and the chance to grow your career within the social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Worker (Adults Multi Agency Safeguarding Hub) in Gosport
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially around safeguarding. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone communication skills. Since you'll be handling calls, it’s crucial to sound confident and compassionate. Try role-playing with a friend or family member to get comfortable with the types of conversations you might have.
✨Tip Number 3
Network with current employees or professionals in the field. They can provide insights into the role and the team dynamics. Plus, it’s a great way to get your name out there and potentially get a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the resources you need to prepare for the next steps in the process.
We think you need these skills to ace Senior Case Worker (Adults Multi Agency Safeguarding Hub) in Gosport
Some tips for your application 🫡
Show Your Compassion:In your application, let your compassionate communication skills shine through. Share examples of how you've handled sensitive situations in the past, as this role is all about making safeguarding personal.
Know Your Legislation:Make sure to highlight your understanding of the Care Act 2014 and the Mental Capacity Act 2005. We want to see that you’re not just familiar with these laws but can apply them in real-life scenarios.
Be Clear and Concise:When preparing your written application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your ability to prepare reports and handle complex information effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have access to all the resources we offer, including our Candidate Pack.
How to prepare for a job interview at Hampshire County Council
✨Know Your Legislation
Make sure you brush up on the Care Act 2014 and the Mental Capacity Act 2005. Understanding these laws is crucial for a Senior Case Worker, so be ready to discuss how they apply to safeguarding referrals during your interview.
✨Showcase Your Communication Skills
Since you'll be handling telephone and online referrals, practice your communication skills. Think about examples where you've effectively communicated complex information or handled difficult conversations, as this will demonstrate your capability in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and triaging skills. Prepare by thinking through past experiences where you had to escalate cases or mentor colleagues, and be ready to explain your thought process.
✨Emphasise Teamwork and Support
Highlight your ability to work collaboratively with others. Share examples of how you've supported team members in the past, especially in challenging situations, as this role requires strong teamworking skills to provide effective support and advice.
