At a Glance
- Tasks: Provide personalised support to help adults with learning disabilities achieve independence.
- Company: Join a warm and supportive team at West Street, dedicated to making a difference.
- Benefits: Comprehensive training, personal development opportunities, and job satisfaction from helping others.
- Other info: Flexible shift patterns with opportunities for career advancement.
- Why this job: Make a real impact in people's lives while developing essential care skills.
- Qualifications: Experience with client needs, strong communication, and a compassionate approach.
The predicted salary is between 24000 - 28000 € per year.
We’re privileged to work with some amazing people here at West Street where we provide temporary accommodation for adults with learning disabilities and additional needs. As a Residential Services Officer you’ll play a key role providing personalised support so people can develop the essential life skills to achieve a fulfilling, independent and safe life outside of the service. You'll love the warm and supportive atmosphere here at West Street and our established team enjoy a great sense of team spirit. You'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.
What you’ll do
- Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You’ll proactively observe and assess their health and well-being, acting quickly to support their needs.
- Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
- Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
What we’re looking for
- An understanding of the needs of the client group and experience working with them to achieve independence.
- Ability to demonstrate the core values of patience, empathy and compassion.
- A team player with strong collaborative skills.
- Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
- Sound IT skills and ability to accurately record information.
Why join us
- Comprehensive induction programme with all necessary training.
- Great satisfaction from supporting people to get the most out of their stay.
- Commitment to personal development, including support for QCF training.
- Preparation for future senior-level opportunities.
Shift Pattern
As this is a 24/7 service you’ll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.
Residential Service Officer in Gosport employer: Hampshire County Council
At West Street, we pride ourselves on being an exceptional employer dedicated to fostering a warm and supportive work environment for our Residential Services Officers. Our comprehensive induction and ongoing training ensure that you are well-equipped to provide personalised care, while our commitment to employee development opens doors for career advancement within the organisation. Join us in making a meaningful impact in the lives of adults with learning disabilities, all within a collaborative team that values empathy, compassion, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Service Officer in Gosport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Residential Service Officer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a personal statement that highlights your experience and how it aligns with the needs of the role. We want to see how you can bring your unique touch to the team at West Street.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help us refine our answers and boost our confidence before the real deal. Remember, communication is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive team at West Street.
We think you need these skills to ace Residential Service Officer in Gosport
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for supporting individuals with learning disabilities shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience:Make sure to highlight any relevant experience you have that aligns with the role. Whether it's working as a support worker or volunteering, we love to see how your background fits with what we do at West Street.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hampshire County Council
✨Understand the Role
Before your interview, take some time to really understand what being a Residential Services Officer involves. Familiarise yourself with the key responsibilities like delivering exceptional care and collaborating with families and professionals. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Empathy
Since this role requires patience, empathy, and compassion, think of specific examples from your past experiences where you've demonstrated these qualities. Be ready to share stories that highlight your ability to connect with clients and support them in achieving independence.
✨Prepare for Teamwork Questions
As a team player, you'll need to show how well you collaborate with others. Prepare for questions about teamwork by thinking of instances where you worked effectively with colleagues or other professionals. Highlight your communication skills and how they contributed to positive outcomes.
✨Know Your IT Skills
Since sound IT skills are essential for maintaining accurate records, be prepared to discuss your experience with documentation and any relevant software. If you have examples of how you've used technology to improve care or communication, make sure to mention those!
