At a Glance
- Tasks: Be the friendly face of our centre, managing enquiries and supporting daily operations.
- Company: Join Hampshire County Council, a modern and supportive local authority.
- Benefits: Enjoy generous leave, sick pay, and access to a comprehensive wellbeing programme.
- Other info: Flexible hours available, with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference in children's services while developing your skills in a collaborative team.
- Qualifications: Strong customer service skills and a professional, adaptable approach.
The predicted salary is between 24000 - 36000 € per year.
Joining us as an Administrative Assistant, you'll provide a warm, professional and supportive first point of contact for families, children, young people and professionals. You'll manage front of house operations, maintain a welcoming and safe environment, uphold safeguarding and confidentiality standards and deliver efficient administrative support that enables high quality family facing services. You'll be part of a team where your contribution matters, you're empowered to do your best and teamwork helps everyone grow.
What you'll do:
- Act as the first point of contact for visitors, staff, and contractors, providing a professional and welcoming reception.
- Manage enquiries in person, by phone, and via the reception inbox.
- Support daily operations, including room bookings, post handling, and general administrative tasks.
- Use internal systems to record information accurately as required.
- Carry out and record building Health & Safety and statutory checks.
- Open and close the building and ensure smooth day to day facility operation.
What we're looking for:
- Polite, friendly and professional approach with strong customer service skills.
- Adaptable and flexible work style, supporting colleagues and the wider team.
- Confident communicator who can tailor their approach to different situations.
- Good interpersonal skills and the ability to handle sensitive interactions with tact.
- Sound IT skills.
- Able to effectively prioritise tasks during busy periods and remain calm under pressure.
Why Join Us:
- Hampshire County Council is a high performing, modern local authority offering a supportive and collaborative workplace.
- A career in Children's Services offers unique opportunities to grow, develop, and work alongside skilled, diverse colleagues.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme.
The working week is 37 hours (part-time hours will be considered) and runs from 8:30am – 5pm Monday to Thursday, and 8:30 – 4:30pm on Friday. Gosport Family Centre offers family time to children and families until 7pm, so there may also be a need to work outside core hours.
Important: You must already have the right to work in the UK, as we are currently unable to offer sponsorship for this role.
Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Administrative Assistant in Gosport employer: Hampshire County Council
Hampshire County Council is an exceptional employer, offering a supportive and collaborative work environment where your contributions truly matter. As an Administrative Assistant, you'll enjoy a competitive benefits package, including generous annual leave and access to a comprehensive Employee Assistance Programme, all while working alongside skilled colleagues in a role that promotes personal and professional growth. Located in Gosport, you will be part of a team dedicated to providing high-quality services to families and children, ensuring a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Gosport
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrative Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your elevator pitch! You want to be ready to introduce yourself and explain why you're the perfect fit for the job in just a few sentences. Keep it friendly and professional, just like the role requires.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come to you. Check our website regularly and apply directly for roles that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 4
Prepare for interviews by researching common questions for Administrative Assistant positions. Think about how your skills match what we’re looking for, and be ready to share examples of your customer service experience and teamwork.
We think you need these skills to ace Administrative Assistant in Gosport
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and professional side. Remember, we’re looking for someone who can connect with families and colleagues alike.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Use examples from your past experiences that demonstrate your strong customer service skills and ability to handle sensitive situations with tact.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the Administrative Assistant role. Avoid jargon and focus on what matters most.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more details about the position and our amazing team there!
How to prepare for a job interview at Hampshire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant. Familiarise yourself with the job description and think about how your skills align with managing front of house operations and providing excellent customer service.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is key. Prepare examples of how you've effectively handled enquiries or sensitive interactions in the past. This will demonstrate your ability to tailor your approach to different situations, which is crucial for this role.
✨Demonstrate Your Team Spirit
This position requires a collaborative mindset. Be ready to discuss how you've supported colleagues in previous roles and how you can contribute to a positive team environment. Highlighting your adaptability and flexibility will show that you're a great fit for their team.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as managing multiple tasks during busy periods. Practise how you would prioritise these tasks while remaining calm under pressure. This will help you convey your problem-solving skills during the interview.
