Serious Collision Investigation Unit Administration Officer - HC623109 in Eastleigh
Serious Collision Investigation Unit Administration Officer - HC623109

Serious Collision Investigation Unit Administration Officer - HC623109 in Eastleigh

Eastleigh Full-Time 13000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential admin support to the Serious Collision Investigation Unit, ensuring accuracy and attention to detail.
  • Company: Join Hampshire and Isle of Wight Constabulary, a supportive and inclusive employer.
  • Benefits: Enjoy flexible hours, generous leave, and access to wellbeing support and discounts.
  • Why this job: Make a real difference in public safety while developing your skills in a dynamic environment.
  • Qualifications: Experience in administration, digital literacy, and ability to work independently and as part of a team.
  • Other info: Flexible working options available, promoting a healthy work-life balance.

The predicted salary is between 13000 - 16000 £ per year.

Location: Strategic Headquarters Eastleigh or at Three Mile Cross Reading - Free onsite parking at both sites.

Hours: 19 hours per week - 3 days per week in the office, start and end times are flexible to suit.

Contract: Permanent

Closing Date: Sunday 1st March 2026 at 23.59 hours

Vetting level: Police Standard Vetting

Interviews will be held at Locard Buildard at Strategic Headquarters in Eastleigh.

Are you an experienced administrator who enjoys work that requires a high level of accuracy? The Serious Collision Investigation Unit (SCIU) are looking for someone to perform a range of administrative services helping the team of Investigators to establish the identities of all parties involved in incidents ensuring that the dialogue is identified and attributed accurately. The successful candidate will be responsible for analysing source material and accurately transcribing the salient points. They will also be required to extract information regarding the legal points to prove and support the case as it progresses through the Criminal Justice System.

Educated to QCF Level 2 or to have undertaken work experience deemed to have brought the post holder to a comparable level. Considerable experience of working in an administrative role, in a busy office environment involving frequent people contact particularly on the telephone including handling difficult callers and sensitive matters. Experience of working in a reactive environment. Digital literacy skills and have prior experience of using Microsoft Office or equivalent. To have the ability to work unsupervised and on own initiative when required, but also to work as part of a team within the unit.

What’s on offer?

  • Family friendly policies supporting those with caring responsibilities.
  • Generous annual leave entitlement starting at 24 days in addition to public holidays, rising to 29 after five years’ service.
  • Access to a wide range of learning and development opportunities.
  • Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card.
  • Excellent wellbeing support and access to Employee Assistance Programme.
  • Staff representation groups and inclusion network.

Application and Interview

If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.

Contact details for an informal discussion: Please contact the Recruitment Team at police.recruitment@hampshire.police.uk or on 02380 451611.

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.

Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives. Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community.

Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk.

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.

Serious Collision Investigation Unit Administration Officer - HC623109 in Eastleigh employer: Hampshire County Council

Hampshire and Isle of Wight Constabulary is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With flexible working hours, generous leave entitlements, and a commitment to inclusivity, staff can thrive both personally and professionally while contributing to the vital work of public safety in Eastleigh and Reading. The organisation's dedication to family-friendly policies and diverse representation makes it an attractive place for those seeking meaningful and rewarding employment.
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Contact Detail:

Hampshire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Serious Collision Investigation Unit Administration Officer - HC623109 in Eastleigh

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the Serious Collision Investigation Unit's work and the specific skills they value. This will help you tailor your approach during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your STAR technique! When preparing for competency-based interviews, think of situations where you've demonstrated the skills they're looking for. Structure your answers using Situation, Task, Action, and Result to keep it clear and concise.

✨Tip Number 3

Don’t shy away from asking questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm and helps you gauge if the role is the right fit for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making your job search smoother.

We think you need these skills to ace Serious Collision Investigation Unit Administration Officer - HC623109 in Eastleigh

Administrative Skills
Attention to Detail
Analytical Skills
Transcription Skills
Legal Knowledge
Communication Skills
Digital Literacy
Microsoft Office
Problem-Solving Skills
Ability to Work Independently
Teamwork
Experience in a Busy Office Environment
Handling Difficult Callers
Adaptability

Some tips for your application 🫡

Understand the Role: Before you start writing, take a good look at the job description. Make sure you understand what the Serious Collision Investigation Unit is looking for in an Administration Officer. Tailor your application to highlight how your skills and experience match their needs.

Use the STAR Method: When detailing your experiences, use the STAR method (Situation, Task, Action, Result). This helps us see how you've handled situations in the past and how those experiences make you a great fit for the role.

Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and unnecessary fluff. We want to see your qualifications and experiences shine through without wading through too much text!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the info you need about the role and the application process there!

How to prepare for a job interview at Hampshire County Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of the Serious Collision Investigation Unit Administration Officer. Familiarise yourself with the key tasks mentioned in the job description, such as analysing source material and transcribing information accurately. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Master the STAR Technique

Since this is a competency-based interview, practice using the STAR (Situation, Task, Action, Result) format to structure your answers. Think of specific examples from your past experience that highlight your administrative skills, ability to handle difficult callers, and work in a reactive environment. This will help you provide clear and concise responses that showcase your suitability for the position.

✨Showcase Your Digital Skills

Given the emphasis on digital literacy and Microsoft Office proficiency, be prepared to discuss your experience with these tools. Bring examples of how you've used technology to improve efficiency or accuracy in your previous roles. This will reassure the interviewers that you can hit the ground running in their fast-paced environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges faced by the Serious Collision Investigation Unit, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if the position aligns with your career goals.

Serious Collision Investigation Unit Administration Officer - HC623109 in Eastleigh
Hampshire County Council
Location: Eastleigh

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