At a Glance
- Tasks: Provide front of house support and manage the phone switchboard in a busy office.
- Company: Join Hampshire County Council's dynamic Property & Facilities team.
- Benefits: Permanent contract with a competitive salary and job security.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Be part of an exciting transformation and deliver excellent customer service.
- Qualifications: Self-motivated, adaptable, with previous experience in a similar role.
The predicted salary is between 26824 - 28142 € per year.
Hampshire County Council is seeking a Receptionist / Facilities Assistant to provide a front of house support service for their main reception and phone switchboard. Candidates should be self-motivated, adaptable, and have previous experience in a similar role. The position involves working within a fast-paced office environment and delivering customer service excellence.
This is an exciting opportunity to join the Property & Facilities team during a transformative period for the organisation. The role offers a salary range of £26,824 - £28,142 per annum and is a permanent contract.
Front Desk & Facilities Assistant – Public Sector in Eastleigh employer: Hampshire County Council
Hampshire County Council is an excellent employer, offering a supportive work culture that values adaptability and self-motivation. Employees benefit from a permanent contract with competitive salary packages, opportunities for professional growth, and the chance to contribute to meaningful public service during a transformative period for the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk & Facilities Assistant – Public Sector in Eastleigh
✨Tip Number 1
Get to know the company! Research Hampshire County Council and their Property & Facilities team. Understanding their values and current projects will help you tailor your approach and show that you're genuinely interested in being part of their transformative journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellence at the front desk, think of scenarios you might face and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work in the fast-paced environment at Hampshire County Council.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and tech-savvy, which is a great trait for a Front Desk & Facilities Assistant.
We think you need these skills to ace Front Desk & Facilities Assistant – Public Sector in Eastleigh
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous roles you've had that relate to being a Receptionist or Facilities Assistant. We want to see how your past experiences can help you shine in this fast-paced environment!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate their adaptability.
Customer Service is Key:Since this role is all about delivering customer service excellence, make sure to include examples of how you've provided great service in the past. We want to know how you handle different situations and keep customers happy!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hampshire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Front Desk & Facilities Assistant. Familiarise yourself with the key tasks mentioned in the job description, like providing front of house support and handling the phone switchboard. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position involves delivering customer service excellence, prepare examples from your previous experience where you've gone above and beyond for customers. Think about specific situations where you resolved issues or improved someone's experience. This will highlight your adaptability and self-motivation, which are crucial for this fast-paced environment.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in similar roles and how you handle stressful situations. Practice responses to questions like 'How do you prioritise tasks during busy periods?' or 'Can you describe a time when you dealt with a difficult customer?' This preparation will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the organisation and the team. Inquire about the transformative period the Property & Facilities team is undergoing or ask how success is measured in this role. This not only demonstrates your enthusiasm but also gives you valuable insights into the company culture.
