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- Tasks: Assist Reablement Practitioners and their Guide Dogs while providing vital admin support.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Enjoy flexible hours, competitive pay, and a comprehensive benefits package.
- Why this job: Make a real impact while developing your skills in a friendly environment.
- Qualifications: Must be able to drive and have good IT and communication skills.
- Other info: Hybrid role with opportunities for professional growth and wellbeing support.
The predicted salary is between 13000 - 16000 £ per year.
Applications will be reviewed as soon as they are received, therefore the advert may close early.
As an Administration and Support Assistant, you'll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Reablement Practitioners and their Guide Dog during visits to service users' homes. When not out on visits, you'll provide vital administrative support to the Reablement South Business Support Team.
This is a hybrid role working 20 hours per week between Wednesday - Friday. You'll work a maximum of 1 day per week based at our Fareham Parkway office and 2 days working in the community.
What you'll do:
- Drive the Reablement Practitioner and their Guide Dog to and from work locations and appointments.
- Take notes at appointments and assist with locating appointment venues.
- Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff when supporting the Reablement South Business Support Team.
- Perform data checking and monitoring activities, using tools such as spreadsheets to keep operations running smoothly.
- Build and nurture positive working relationships within our team and with our service users.
What we're looking for:
- Ability to drive the Reablement Practitioner and their Guide Dog to and from work and appointments.
- Confident being around dogs and able to provide care for their Guide Dog, if required.
- Good IT skills with MO365 experience (including Word, Outlook and Excel).
- Strong communication, interpersonal and teamwork skills.
- Patience, compassion, and empathy in all interactions.
- Excellent organisation and prioritisation skills.
Why join us?
- Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
- Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in social care.
- Employee Support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive Benefits Package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Please be advised the Reablement South Hampshire team's office base will be moving from Fareham Parkway to Havant Plaza in 2026.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date.
Company employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Company
✨Tip Number 1
Get to know the company! Research their values and mission, and think about how your skills align with what they do. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, or join relevant groups. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about examples from your past experiences that showcase your skills, especially in administration and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Company
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how you fit into our supportive Reablement Services team!
Show Your Passion for Support: In your application, let us know why you're excited about helping others and working with a Guide Dog. We love candidates who demonstrate empathy and a genuine interest in making a difference.
Highlight Your IT Skills: Since good IT skills are essential for this role, be sure to mention your experience with MO365, especially Word, Outlook, and Excel. We want to know how you can keep our operations running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on our radar. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at Hampshire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administration and Support Assistant. Familiarise yourself with the tasks mentioned in the job description, like assisting the Reablement Practitioner and handling administrative duties. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Your People Skills
Since this role involves working closely with service users and team members, be prepared to discuss your communication and interpersonal skills. Think of examples where you've built positive relationships or handled challenging situations with patience and empathy. This will show that you're a great fit for the supportive environment they value.
✨Demonstrate Your IT Savvy
With good IT skills being a key requirement, brush up on your MO365 experience, especially Word, Outlook, and Excel. Be ready to talk about how you've used these tools in previous roles, perhaps in data checking or monitoring activities. Showing confidence in your tech abilities will set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. You might want to inquire about the team's dynamics, ongoing development opportunities, or how they support employee wellbeing. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.