At a Glance
- Tasks: Support residents with income recovery and housing management while ensuring top-notch customer service.
- Company: Hampshire County Council, committed to diversity and flexible working.
- Benefits: Flexible working hours, supportive environment, and a focus on equality.
- Other info: Join a diverse team dedicated to providing holistic support to residents.
- Why this job: Make a real difference in the community by helping residents manage their housing needs.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Hampshire County Council is seeking an Income Adviser to ensure exceptional customer service standards and manage accounts in arrears across Westminster City. This position requires experience in housing management and a solid knowledge of income recovery best practices.
With responsibilities like liaising with multiple agencies and providing holistic services to residents, this role calls for strong communication skills and a commitment to equality. The Council promotes flexible working and champions diversity in the workplace.
Income Recovery & Housing Support Advisor in City of Westminster employer: Hampshire County Council
Hampshire County Council is an excellent employer, offering a supportive work culture that prioritises flexibility and diversity. As an Income Recovery & Housing Support Advisor, you will have the opportunity to make a meaningful impact in the community while benefiting from professional development and growth opportunities within a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Income Recovery & Housing Support Advisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, especially those who work with income recovery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of income recovery best practices. We want you to showcase your expertise and how it aligns with the exceptional customer service standards that Hampshire County Council values.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your commitment to the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Income Recovery & Housing Support Advisor role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Income Recovery & Housing Support Advisor in City of Westminster
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in housing management and income recovery. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Communicate Clearly:Strong communication skills are key for this position. When writing your application, keep it clear and concise. We appreciate a straightforward approach that gets to the point while showcasing your personality.
Emphasise Your Commitment to Equality:Since the Council champions diversity, it’s important to express your commitment to equality in your application. Share any experiences or initiatives you’ve been part of that demonstrate this value.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hampshire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of income recovery best practices and housing management. Familiarise yourself with the specific challenges faced by residents in Westminster City, as this will show that you're not just interested in the role but also understand the community you'll be serving.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively liaised with multiple agencies or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Emphasise Your Commitment to Equality
Hampshire County Council values diversity and equality, so be ready to discuss how you've promoted these principles in your previous roles. Think about specific instances where you've ensured fair treatment for all clients and how you can bring that commitment to this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the council's approach to flexible working and diversity. This not only shows your interest but also helps you gauge if the organisation aligns with your values and work style.
