At a Glance
- Tasks: Lead initiatives to improve homelessness services and support residents in crisis.
- Company: Westminster City Council, dedicated to community-focused solutions.
- Benefits: Flexible working, support for disabilities, and a commitment to diversity.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make a real difference in people's lives while shaping impactful policies.
- Qualifications: Experience in leading homelessness services and strong leadership skills.
The predicted salary is between 56436 - 66084 £ per year.
Salary range: £56,436 - £66,084 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 1 June 2026
Role Overview
As a Delivery Lead for Prevention, Support and Solutions in our Housing Solutions and Homelessness Service, you will shape a high‑performing, resident‑focused service that helps achieve better outcomes for people experiencing homelessness.
Responsibilities
- Lead improvement initiatives, influence policy and practice, and partner with colleagues across the Council, voluntary sector and housing providers.
- Build trust with stakeholders and the community, offering early support and connecting residents before crises escalation.
- Conduct outreach, drop‑ins, home visits and pop‑up advice sessions.
- Balance competing priorities across KPIs, quality standards and budgets.
- Manage strategic risk and escalate complex cases where necessary.
- Promote a culture of accountability, inclusion and continuous improvement within your team.
Qualifications
- Extensive experience leading homelessness services with a strong emphasis on prevention.
- Track record of measurable improvements in prevention, resident and performance outcomes.
- Demonstrable experience embedding change in accordance with existing legislation, statutory frameworks and guidance.
- Proven ability to translate policy into effective frontline delivery.
- Experience managing budgets, resources and performance at a senior level.
- Strong leadership and communication skills, with the ability to stay calm under pressure and build networks of influence.
- Commitment to respectful, sensitive engagement with residents.
EEO & Diversity
The Council is committed to achieving diverse shortlists and will use positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. Applications from a Global Majority background are welcome.
Care Leaver Support
Care leavers seeking their first job who meet the essential criteria will automatically be invited to interview.
Benefits
- Flexible working patterns and Agile working.
- Support for individuals with disabilities, including guaranteed interview and reasonable adjustments for those with a declared disability.
- Inclusion, diversity and wellbeing focus aligned with the council’s values.
Delivery Lead - Prevention and Solutions WCC624133 in City of Westminster employer: Hampshire County Council
As a Delivery Lead within Westminster City Council's Housing Solutions and Homelessness Service, you will be part of a forward-thinking organisation dedicated to making a real difference in the lives of residents facing homelessness. With a strong emphasis on inclusion, diversity, and employee wellbeing, the Council offers flexible working patterns and robust support for individuals with disabilities, fostering a collaborative and high-performing work culture. This role not only provides opportunities for professional growth and impactful community engagement but also allows you to influence policy and practice in a vibrant location at the heart of Westminster.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Lead - Prevention and Solutions WCC624133 in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend relevant events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the Council's recent initiatives and challenges in homelessness services. Show us you’re not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led improvement initiatives or managed complex cases. We want to hear about your successes and how you can bring that experience to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Delivery Lead - Prevention and Solutions WCC624133 in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leading homelessness services. We want to see how your skills align with the role of Delivery Lead, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills:As a Delivery Lead, strong leadership is key. Use your application to demonstrate how you've successfully managed teams and influenced policy changes in previous roles. We love seeing examples of how you’ve built trust and engaged with stakeholders.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and qualifications are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hampshire County Council
✨Know Your Stuff
Make sure you’re well-versed in the specifics of homelessness services and prevention strategies. Brush up on relevant legislation and frameworks, as this will show your understanding of the role and its challenges.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving improvement initiatives. Think about times when you’ve influenced policy or practice and be ready to discuss these in detail.
✨Connect with the Community
Demonstrate your commitment to community engagement by sharing experiences where you’ve built trust with stakeholders. Talk about how you’ve successfully connected residents with support before crises escalate.
✨Stay Calm Under Pressure
Be prepared to discuss how you handle competing priorities and complex cases. Share specific instances where you managed strategic risks effectively, showcasing your ability to remain composed and make sound decisions under pressure.
