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- Tasks: Assist Reablement Practitioners and provide vital admin support in a friendly team.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Enjoy competitive pay, generous leave, and professional development opportunities.
- Why this job: Make a real impact while gaining valuable experience in social care.
- Qualifications: Must be a confident driver with good IT and communication skills.
- Other info: Hybrid role with flexible hours and a focus on teamwork.
Applications will be reviewed as soon as they are received, therefore the advert may close early.
As an Administration and Support Assistant, you\’ll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Reablement Practitioners and their Guide Dog during visits to service users\’ homes. When not out on visits, you\’ll provide vital administrative support to the Reablement South Business Support Team.
This is a hybrid role working 20 hours per week between Wednesday – Friday. You\’ll work a maximum 1 day per week based at our Fareham Parkway office and 2 days working in the community.
What you\’ll do:
- Drive the Reablement Practitioner and their Guide Dog to and from work locations and appointments.
- Take notes at appointments and assist with locating appointment venues.
- Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff when supporting the Reablement South Business Support Team.
- Perform data checking and monitoring activities, using tools such as spreadsheets to keep operations running smoothly.
- Build and nurture positive working relationships within our team and with our service users.
What we\’re looking for:
- Ability to drive the Reablement Practitioner and their Guide Dog to and from work and appointments.
- Confident being around dogs and able to provide care for their Guide Dog, if required.
- Good IT skills with MO365 experience (including Word, Outlook and Excel).
- Strong communication, interpersonal and teamwork skills.
- Patience, compassion, and empathy in all interactions.
- Excellent organisation and prioritisation skills.
Why join us?
- Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
- Professional growth: We invest in your future. With ongoing development opportunities, you\’ll have the chance to enhance your skills and advance your career in social care.
- Employee Support: Access to Health Assured\’s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive Benefits Package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Please be advised the Reablement South Hampshire team\’s office base will be moving from Fareham Parkway to Havant Plaza in 2026.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Other roles you may have experience of may include: Personal Assistant, Receptionist, Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.
Administration and Support Assistant employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration and Support Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and mission. This will help you connect your own experiences with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show your personality! Don’t be afraid to let your character shine through during the interview. Employers love to see genuine enthusiasm and a positive attitude, especially in roles that require teamwork and communication.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administration and Support Assistant
Some tips for your application 🫡
Show Us Your Skills: When you're writing your application, make sure to highlight your IT skills and experience with MO365. We want to see how you can use tools like Word, Outlook, and Excel to support our team effectively.
Demonstrate Our Values: Take a moment to reflect on our core values and how they resonate with you. In your application, share specific examples of how you've demonstrated these values in your previous roles or experiences.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see how you meet the requirements for the Administration and Support Assistant role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in our Reablement Services team!
How to prepare for a job interview at Hampshire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration and Support Assistant role. Familiarise yourself with the tasks like driving the Reablement Practitioner and their Guide Dog, taking notes during appointments, and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with MO365, especially Word, Outlook, and Excel. Think of specific examples where you've used these tools effectively in previous roles. If possible, practice using spreadsheets to demonstrate your data checking abilities.
✨Demonstrate Your People Skills
This role requires strong communication and interpersonal skills, so think about times when you've successfully built relationships with colleagues or service users. Be ready to share examples that highlight your patience, compassion, and empathy, as these qualities are crucial in a supportive environment.
✨Prepare Questions About the Team and Values
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the Reablement Services team and how they embody the core values of the organisation. This shows that you’re not only interested in the job but also in being part of a team that aligns with your own values.
