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- Tasks: Assist a Sensory Services Officer and their Guide Dog with daily tasks and appointments.
- Company: Join Hampshire County Council, dedicated to improving lives through health and social care services.
- Benefits: Enjoy hybrid working, generous leave, and access to mental health support.
- Other info: This role requires travel across Hampshire and involves shift work, including evenings and weekends.
- Why this job: Make a real difference in the community while developing valuable skills in a supportive environment.
- Qualifications: Must have a driver's licence, good IT skills, and a compassionate attitude.
The predicted salary is between 25186 - 26244 £ per year.
Applications will be reviewed as soon as they are received, therefore the advert may close early.
As an Administration and Support Assistant, you’ll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Reablement Practitioners and their Guide Dog during visits to service users’ homes. When not out on visits, you’ll provide vital administrative support to the Reablement South Business Support Team.
This is a hybrid role working 20 hours per week between Wednesday – Friday. You’ll work a maximum 1 day per week based at our Fareham Parkway office and 2 days working in the community.
What you’ll do:
- Drive the Reablement Practitioner and their Guide Dog to and from work locations and appointments.
- Take notes at appointments and assist with locating appointment venues.
- Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff when supporting the Reablement South Business Support Team.
- Perform data checking and monitoring activities, using tools such as spreadsheets to keep operations running smoothly.
- Build and nurture positive working relationships within our team and with our service users.
What we’re looking for:
- Ability to drive the Reablement Practitioner and their Guide Dog to and from work and appointments.
- Confident being around dogs and able to provide care for their Guide Dog, if required.
- Good IT skills with MO365 experience (including Word, Outlook and Excel).
- Strong communication, interpersonal and teamwork skills.
- Patience, compassion, and empathy in all interactions.
- Excellent organisation and prioritisation skills.
Why join us?
- Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
- Professional growth: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in social care.
- Employee Support: Access to Health Assured\’s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive Benefits Package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Please be advised the Reablement South Hampshire team’s office base will be moving from Fareham Parkway to Havant Plaza in 2026.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Other roles you may have experience of may include: Personal Assistant, Receptionist, Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.
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Administration and Support Assistant employer: Hampshire County Council
Contact Detail:
Hampshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration and Support Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of the Administration and Support Assistant role, especially those related to assisting the Sensory Services Officer and their Guide Dog. Understanding these responsibilities will help you demonstrate your readiness for the position during any discussions.
✨Tip Number 2
Highlight your driving experience and ensure you have a current driver’s licence. Since driving the Sensory Services Officer and their Guide Dog is a key part of the job, being able to confidently discuss your driving skills will set you apart from other candidates.
✨Tip Number 3
Showcase your IT skills, particularly with MO365 applications like Word, Outlook, and Excel. Being able to articulate your proficiency in these tools will reassure us that you can handle the computer tasks required in the role.
✨Tip Number 4
Emphasise your interpersonal skills and ability to work as part of a team. Given the collaborative nature of the role, sharing examples of how you've successfully worked with others in the past will demonstrate that you align with our values and can contribute positively to the team.
We think you need these skills to ace Administration and Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Administration and Support Assistant position. Make notes on how your skills and experiences align with what they are looking for.
Highlight Relevant Skills: In your application, specifically mention your IT skills, communication abilities, and any experience you have with guiding or assisting individuals. Use examples to demonstrate how you embody the values they seek.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Emphasise your ability to work collaboratively and your commitment to supporting individuals with sensory needs.
Showcase Your Values: The company values attitudes and values in their recruitment process. Be sure to include examples in your application that illustrate how you demonstrate their core values, such as compassion and teamwork.
How to prepare for a job interview at Hampshire County Council
✨Show Your Driving Skills
Since driving the Sensory Services Officer and their Guide Dog is a key part of the role, be prepared to discuss your driving experience. Highlight any relevant qualifications or experiences that demonstrate your ability to drive safely and responsibly.
✨Demonstrate Empathy and Patience
This role requires a compassionate approach. Be ready to share examples from your past where you've shown patience and empathy, especially in challenging situations. This will show that you understand the importance of these qualities in supporting the Sensory Services Officer.
✨Highlight Your IT Proficiency
Good IT skills are essential for this position. Make sure to mention your experience with MO365, particularly Word, Outlook, and Excel. You could even prepare to discuss how you've used these tools in previous roles to complete tasks efficiently.
✨Prepare for Values-Based Questions
The company values are crucial to their recruitment process. Familiarise yourself with their core values and think of specific examples from your experience that align with these values. This will help you demonstrate that you're a good cultural fit for the team.