Dental Pathway Coordinator in Eastleigh

Main area: Administration

Grade: NHS AfC: Band 5

Contract: Permanent

Hours: Full time/Part time (37.5 hours per week)

Job ref: 104-ICB-6473TG

Employer: Hampshire and Isle of Wight ICB

Employer type: NHS

Site: Omega House

Town: Eastleigh

Salary: £32,073 - £39,043 per annum

Salary period: Yearly

Closing: 31/08/2026 23:59

Interview date: 11/09/2026

Please note this organisation does not hold a sponsorship licence; we regret to inform you that we are unable to consider applications from individuals who require sponsorship.

The post holder will work as part of the Pharmacy, Optometry and Dentistry team supporting the management of effective commissioning and performance to ensure the successful delivery of delegated dental commissioning functions, and pharmacy and optometry as required. The role requires specialist administrative and analytical expertise within dental commissioning, underpinned by theoretical knowledge and/or equivalent specialist practical experience, and an in-depth understanding of a range of primary dental commissioning procedures and practices. This includes the application of primary dental services regulations, NHS contractual frameworks, delegated commissioning arrangements, performance management methodologies, and assurance processes, requiring the post holder to exercise specialist knowledge within a defined commissioning discipline to support operational delivery and informed decision-making.

In addition to administrative and coordination support, the role will support the team in managing and processing a number of key provider contracts in this space, as well as developing performance reports and data overviews.

Main duties of the job:

• Provide specialist administrative and commissioning support across the Pharmacy, Optometry and Dentistry (POD) portfolio, with particular responsibility for managing the Hampshire and Isle of Wight Restorative Dentistry referral pathway.
• The postholder will validate and administer specialist referrals, support contract and financial management processes, analyse performance and activity data, and provide advice and guidance to providers, clinicians and stakeholders.
• Support commissioning activities through contract administration, invoice processing, reporting, service improvement initiatives and stakeholder engagement.
• Coordinate meetings, maintain project and governance documentation, support financial processes, and contribute to the planning, development and delivery of commissioned services across the POD portfolio.

Working for our organisation: NHS Hampshire and Isle of Wight Integrated Care Board (NHS HIOW) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people for our population. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations. We plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care. Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health, improving experience and outcomes in population health and healthcare. We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.

Detailed job description and main responsibilities:

Please see detailed job description. Please note that this job description is subject to minor amendments following advertisement to ensure alignment with organisational requirements and service needs.

Person specification:

• Educated to degree level in a relevant subject or equivalent level of qualification.
• Experience of working at a similar level in a comparable public facing role.
• Ability to communicate complex information in plain English.
• Demonstrates high level of attention to detail and problem-solving skills.
• Experience of effectively planning, organising and prioritising own workload and meeting agreed timescales.
• Experience and accuracy of data entry, with a good working knowledge of Microsoft.
• Able to work on own initiative, understands personal accountability and the requirement to re-prioritise workload several times a day.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.

New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICB's policy for full details).

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.