Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support remote patient monitoring and assist with telehealth technology.
- Company: Join Hampshire and Isle of Wight Healthcare NHS Foundation Trust, dedicated to compassionate care.
- Benefits: Enjoy flexible working options and outstanding career development opportunities.
- Why this job: Make a real impact on patient lives while working in a collaborative environment.
- Qualifications: GCSEs in English and Maths, NVQ Level 2, and a driving licence required.
- Other info: We value inclusivity and are committed to accessible recruitment processes.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for a Clinical Support Worker and Technician to join our team on the Isle of Wight. The purpose of this role is to support the remote monitoring of patients on the virtual ward, support installation and maintenance of TEC equipment, support delivery of short-term loan equipment and to provide Health Care Assistant support to patients who are in their own homes and care homes and supported by telehealth technology.
The post holder will be expected to work across the whole of the Isle of Wight together with close liaison and cross working with mainland providers. They will be required to communicate with a broad range of clinical staff across different primary care and acute clinical services and also with patients, carers, and the general public.
This is a key supporting role; with the post holder having responsibility (under the direct supervision of registered practitioners) for assessing customers' remote monitoring capability and identifying the support needed to assist vulnerable people to live independently in their own homes, through the provision of a Telehealth care service. The post holder is also responsible for the monitoring of patients and will escalate concerns with regards to patients' physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames.
The post holder will support the successful implementation and use of Assistive Technology i.e., Telehealth, Telecare and Telemedicine within different services, focusing on supporting Primary Care and collaborating with Community Services, Care Providers, Social Services, and acute settings.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trust's community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Qualifications
- Essential: General Education GCSE in English, Maths Grade A-C Level 2 or above NVQ qualification, Driving licence
- Desirable: Health & Social Care experience, Blood taking experience
Experience
- Essential: Experience of Technology Enabled Care
Additional Criteria
- Essential: Good Computer Skills in Microsoft Office, Excel, Word, Outlook at basic level
- Ability to prioritise workload within conflicting demands and meet deadlines
- Able to work on own initiative and without supervision on set procedures
- Able to recognise when to refer an issue to a senior member of the team
- Good communication skills both written and verbal
- Ability to be flexible
- Ability to work as part of a team
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address: St. Mary's Hospital (IOW), Parkhurst Road, Newport, Isle of Wight, PO30 5TG
Clinical Support Worker and Technician employer: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Contact Detail:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker and Technician
✨Tip Number 1
Familiarise yourself with the specific technologies used in Telehealth and Technology Enabled Care. Understanding how these systems work will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Hampshire and Isle of Wight Healthcare NHS Foundation Trust. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to use your communication skills effectively. Given the role's emphasis on liaising with various stakeholders, showcasing your ability to communicate clearly and compassionately will set you apart.
✨Tip Number 4
Research the values and mission of the Trust, particularly their CARE values of compassion, accountability, respect, and excellence. Be ready to explain how your personal values align with theirs, as cultural fit is often a key consideration in hiring.
We think you need these skills to ace Clinical Support Worker and Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Clinical Support Worker and Technician position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare, technology-enabled care, or roles that required strong communication skills. Use specific examples to demonstrate your ability to support patients and work collaboratively with clinical staff.
Showcase Your Skills: Make sure to mention your computer skills, particularly with Microsoft Office, as well as your ability to prioritise tasks and work independently. These are essential for the role, so provide concrete examples of how you've successfully used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for patient care and your understanding of the Trust's values. Discuss why you want to join Hampshire and Isle of Wight Healthcare NHS Foundation Trust and how you can contribute to their mission of delivering high-quality care.
How to prepare for a job interview at Hampshire and Isle of Wight Healthcare NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Clinical Support Worker and Technician. Be prepared to discuss how your skills and experiences align with the role, especially in areas like remote monitoring and patient support.
✨Showcase Your Communication Skills
Since this role involves liaising with various clinical staff and patients, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated in past roles, particularly in challenging situations.
✨Highlight Relevant Experience
If you have experience in Technology Enabled Care or similar fields, make sure to highlight this during your interview. Discuss specific instances where you've used technology to support patient care or improve outcomes.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle various situations related to patient care and support, and be ready to explain your thought process.
