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- Tasks: Input clinical data, manage calls, and organize room bookings in a busy environment.
- Company: Join the New Forest Community Treatment team dedicated to exceptional patient care.
- Benefits: Full-time hours, Monday to Friday, with opportunities for growth in a supportive setting.
- Why this job: Be part of a dynamic team making a real difference in patient experiences.
- Qualifications: Experience in customer care, excellent communication skills, and IT proficiency required.
- Other info: Located in Totton, Hampshire, with a focus on compassionate service.
The predicted salary is between 28800 - 43200 £ per year.
To input clinical data onto the electronic patient record
To receive incoming telephone calls and recorded messages to the Service and take messages, taking action where appropriate and within level of responsibility, including making calls to outside agencies
To receive all incoming mail and distribute to the relevant recipient. To sort outgoing mail for the Royal Mail and internal services
To organise room bookings and pre-book rooms for regular meetings
To carry out photocopying, scanning and filing as required
To order stationery and medical supplies as required
We are looking for someone to work full-time, Monday to Friday in a busy, customer/administration service-based role with the New Forest Community Treatment team based in New Milton.
This post will suit an experienced, enthusiastic and flexible individual who is committed to providing a first class customer care experience to patients. This post will suit individuals who thrive in busy dynamic environments.
You must:
Demonstrate previous experience of delivering first class customer care in a dynamic environment
Demonstrate excellent communication skills
Demonstrate the personal qualities required of a caring, compassionate and flexible individual
Possess IT Skills
Anchor House
67-69 Ringwood Road, Totton
Southampton
Hampshire
SO40 8DX, https://hiowhealthcare.nhs.uk/ (Opens in a new tab), sharon.wade@southernhealth.nhs.uk
02382312900
Administrator / Receptionist - New Forest CMHT employer: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Contact Detail:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust Recruiting Team
+442382312900
sharon.wade@southernhealth.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Receptionist - New Forest CMHT
✨Tip Number 1
Familiarize yourself with the specific software and electronic patient record systems commonly used in healthcare settings. This knowledge will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios that mimic busy reception environments. This will help you become more comfortable handling multiple tasks and responding to inquiries efficiently.
✨Tip Number 3
Research the New Forest Community Treatment team and understand their values and services. Showing that you are knowledgeable about the team will reflect your genuine interest in the position and the organization.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to provide excellent customer care in a fast-paced environment. Being able to share these stories during an interview will make you stand out as a candidate.
We think you need these skills to ace Administrator / Receptionist - New Forest CMHT
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in customer care and administration. Use specific examples that demonstrate your ability to thrive in busy environments, as this is a key requirement for the role.
Showcase Communication Skills: Clearly illustrate your excellent communication skills in your application. You can do this by providing examples of how you've effectively communicated with colleagues and clients in past roles.
Demonstrate IT Proficiency: Since the role requires IT skills, mention any relevant software or systems you are familiar with. If you have experience with electronic patient records or similar systems, be sure to highlight that.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the job listing to show that you understand what the employer is looking for.
How to prepare for a job interview at Hampshire and Isle of Wight Healthcare NHS Foundation Trust
✨Showcase Your Customer Care Experience
Be prepared to discuss specific examples of how you've delivered excellent customer care in previous roles. Highlight situations where you went above and beyond to assist customers, especially in busy environments.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and concisely. During the interview, focus on how you can effectively communicate with both patients and team members, as this role requires strong interpersonal skills.
✨Highlight Your IT Proficiency
Since the role involves inputting clinical data and managing electronic records, be ready to discuss your IT skills. Mention any relevant software or systems you have experience with, and express your willingness to learn new technologies.
✨Emphasize Flexibility and Adaptability
This position requires someone who can thrive in a dynamic environment. Share examples of how you've adapted to changing circumstances in past jobs, and express your enthusiasm for working in a fast-paced setting.
