At a Glance
- Tasks: Provide front of house support and manage reception services.
- Company: Join Hampshire & Isle of Wight Fire and Rescue's innovative Property & Facilities team.
- Benefits: Gain valuable experience in a dynamic environment with career growth opportunities.
- Other info: Flexible, fast-paced role ideal for motivated individuals looking to make an impact.
- Why this job: Be part of a team that delivers excellent service and supports community safety.
- Qualifications: Previous reception experience, strong communication skills, and IT proficiency required.
The predicted salary is between 24000 - 28000 € per year.
Hampshire & Isle of Wight Fire and Rescue (HIWFRS) is embarking on an exciting period of working with other public sector organisations to share properties, embed principles of a new property and estates strategy and provide first class facilities management across the County. HIWFRS have established a Strategic Property & Estates Plan which sets out the forward direction of the organisation's property estate and how this will be managed and maintained.
This is an exciting time to join the new Property & Facilities team as we work to bring excellent service to the organisation across property management, maintenance and facilities management. This role will play a key function supporting the whole team by providing a front of house support service for our main reception, phone switchboard and across the headquarters site.
We are seeking a self-motivated, adaptable and enthusiastic individual to deliver an effective and efficient reception service and support the delivery of facilities services to meet business requirements across both organisations and the wider Service that promotes the professional image of HIWFRS.
Previous experience in a similar role within a business environment is essential. To succeed at this role, you will possess good communication and organisation expertise, IT skills (database and word-processing) and a background of working in a fast-paced office environment. You will be highly motivated to deliver excellent Customer Service, can work under pressure and use your initiative. You will need to be flexible in your approach and able to work as part of a team.
Receptionist / Facilities Assistant in Eastleigh employer: Hampshire and Isle of Wight Fire and Rescue Service
Hampshire & Isle of Wight Fire and Rescue (HIWFRS) is an exceptional employer that prioritises employee development and teamwork within a supportive work culture. As part of the new Property & Facilities team, you will have the opportunity to contribute to meaningful projects while enjoying a collaborative environment that values your input and fosters professional growth. Located in a vibrant community, HIWFRS offers a unique chance to be part of a forward-thinking organisation dedicated to delivering first-class facilities management across the County.
Contact Detail:
Hampshire and Isle of Wight Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Facilities Assistant in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at HIWFRS. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching HIWFRS and their new Property & Estates Plan. Show us you’re genuinely interested in how you can contribute to their mission of providing first-class facilities management.
✨Tip Number 3
Practice your customer service skills! Since this role is all about front-of-house support, think of scenarios where you might need to handle difficult situations or queries. We want to see how you shine under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at HIWFRS.
We think you need these skills to ace Receptionist / Facilities Assistant in Eastleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in reception or facilities management, and don’t forget to showcase your communication and IT skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your enthusiasm for providing excellent customer service and how you can contribute to the Property & Facilities team.
Showcase Your Adaptability:Since the role requires flexibility and the ability to work under pressure, include examples from your past experiences where you successfully adapted to changing situations or handled multiple tasks at once.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed and allows us to keep track of all applicants efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hampshire and Isle of Wight Fire and Rescue Service
✨Know the Organisation
Before your interview, take some time to research Hampshire & Isle of Wight Fire and Rescue. Understand their mission, values, and recent initiatives, especially around their Strategic Property & Estates Plan. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Receptionist / Facilities Assistant, excellent customer service is key. Prepare examples from your previous roles where you successfully handled customer inquiries or resolved issues. Highlight your ability to remain calm under pressure and how you’ve contributed to a positive front-of-house experience.
✨Demonstrate Your IT Proficiency
Since the role requires good IT skills, be ready to discuss your experience with databases and word-processing software. If possible, mention specific tools you've used and how they helped you in your previous roles. This will reassure them that you can hit the ground running.
✨Emphasise Teamwork and Flexibility
The job calls for someone who can work well in a team and adapt to changing situations. Prepare to share instances where you collaborated with others or adjusted your approach to meet team goals. This will illustrate your adaptability and commitment to supporting the wider team.
