At a Glance
- Tasks: Be the backbone of our team, managing operations and supporting members daily.
- Company: Join a friendly team that values collaboration and your input.
- Benefits: Competitive salary, excellent pension, 25 days holiday, and career development.
- Other info: Flexible hybrid role with opportunities for skill development.
- Why this job: Shape and improve business processes while enjoying a varied role.
- Qualifications: Experience in office management, strong organisational skills, and tech-savvy.
The predicted salary is between 29000 - 33000 £ per year.
We are looking for a highly organised and proactive Business Support Manager to join our small friendly team. In this role, you will be the backbone of our team, ensuring the smooth running of day-to-day business activities while supporting our members.
What you will do:
- Be the first point of contact for our members, suppliers, contractors, and stakeholders, developing strong and reliable relationships.
- Manage the end-to-end support of our member training programme, managing bookings, arranging venues and providing resources for the trainers in good time.
- Oversee and improve day-to-day business operations, ensuring efficiency and consistency.
- Develop, implement, and maintain processes, policies, and documentation to support our services to members.
- Ensure our information to members through our knowledge base is up to date and easy to access.
- Ensure we have up to date data in relation to our membership that is compliant with data protection requirements.
- Identify initiatives to improve efficiency, streamline workflows, and keep the business running at its best.
- Organise company events, meetings, and activities that bring people together.
- Manage relationships with suppliers, exhibitors, and service providers to ensure value and reliability.
- Monitor budgets, expenses, and operational performance, identifying opportunities for cost savings.
- Support the Chief Executive with reporting, data analysis, and business insights to guide decision-making.
What we are looking for:
- Proven experience in office management and business support.
- Excellent organisational and multitasking skills with great attention to detail.
- Analytical mindset with the ability to spot inefficiencies and implement practical solutions.
- Strong communication skills and a collaborative approach.
- Excellent communication skills, with the ability to work across teams and stakeholders.
- Tech-savvy and confident with tools like Office 365, Xero and CMS Systems.
- Knowledge of Zendesk would be an advantage.
- Someone who takes pride in being the go-to person who keeps everything on track.
What we can offer you:
- A supportive and collaborative team that values your input.
- Opportunities to develop your skills in an interesting sector.
- A varied role where no two days are the same.
- A central role in shaping and improving the way we work.
- A genuine hybrid role with a minimum of 2 days in the office (can be negotiated for school holidays) in Eastleigh with some flexibility in how the hours are worked.
- A salary between £29 - £33 K depending on experience, excellent employer pension contribution, 25 days plus bank holidays and career development opportunities.
Information Management and Business Support Manager in Eastleigh employer: Hampshire ALC
Join our supportive and collaborative team in Eastleigh as an Information Management and Business Support Manager, where your organisational skills will be valued and your input will shape the way we work. Enjoy a varied role with opportunities for professional development, a competitive salary, and a generous benefits package including a strong pension contribution and ample holiday time. Experience a genuine hybrid working environment that offers flexibility to balance your personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Information Management and Business Support Manager in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you get comfortable with common questions and refine your responses, making you feel more confident when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Information Management and Business Support Manager in Eastleigh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in office management and business support. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to connect with others. Whether it’s through clear writing or examples of past collaborations, let us know you’re the go-to person who keeps everything on track.
Highlight Your Tech Savviness:We’re looking for someone who’s comfortable with tools like Office 365 and Xero. Mention any relevant software experience you have, especially if you’ve worked with CMS systems or Zendesk. This will show us you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Hampshire ALC
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Information Management and Business Support Manager. Familiarise yourself with the key responsibilities mentioned in the job description, like managing member training programmes and improving business operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to share specific examples from your past experiences where you've successfully managed multiple tasks or projects. Think about times when you improved efficiency or streamlined workflows, as these are exactly the qualities they’re looking for.
✨Build Rapport
As the first point of contact for members and stakeholders, strong communication skills are essential. During the interview, practice building rapport with your interviewer. Use active listening, ask thoughtful questions, and engage in a friendly manner to showcase your ability to connect with others.
✨Be Tech-Savvy
The job mentions being tech-savvy and familiar with tools like Office 365 and Xero. Brush up on these tools before your interview and be ready to discuss how you've used similar software in previous roles. If you have experience with Zendesk, definitely highlight that as well!
