At a Glance
- Tasks: Be the backbone of our team, managing operations and supporting members daily.
- Company: Join a friendly team in a supportive and collaborative environment.
- Benefits: Competitive salary, excellent pension, 25 days holiday, and career development opportunities.
- Other info: Enjoy a hybrid role with flexibility and varied tasks every day.
- Why this job: Shape and improve business processes while making a real impact.
- Qualifications: Experience in office management, strong organisational skills, and tech-savvy.
The predicted salary is between 29000 - 33000 £ per year.
We are looking for a highly organised and proactive Business Support Manager to join our small friendly team. In this role, you will be the backbone of our team, ensuring the smooth running of day-to-day business activities while supporting our members.
What you'll do:
- Be the first point of contact for our members, suppliers, contractors, and stakeholders, developing strong and reliable relationships.
- Manage the end-to-end support of our member training programme, managing bookings, arranging venues and providing resources for the trainers in good time.
- Oversee and improve day-to-day business operations, ensuring efficiency and consistency.
- Develop, implement, and maintain processes, policies, and documentation to support our services to members.
- Ensure our information to members through our knowledge base is up to date and easy to access.
- Ensure we have up to date data in relation to our membership that is compliant with data protection requirements.
- Identify initiatives to improve efficiency, streamline workflows, and keep the business running at its best.
- Organise company events, meetings, and activities that bring people together.
- Manage relationships with suppliers, exhibitors, and service providers to ensure value and reliability.
- Monitor budgets, expenses, and operational performance, identifying opportunities for cost savings.
- Support the Chief Executive with reporting, data analysis, and business insights to guide decision-making.
What we're looking for:
- Proven experience in office management and business support.
- Excellent organisational and multitasking skills with great attention to detail.
- Analytical mindset with the ability to spot inefficiencies and implement practical solutions.
- Strong communication skills and a collaborative approach.
- Excellent communication skills, with the ability to work across teams and stakeholders.
- Tech-savvy and confident with tools like Office 365, Xero and CMS Systems.
- Knowledge of Zendesk would be an advantage.
- Someone who takes pride in being the go-to person who keeps everything on track.
What we can offer you:
- A supportive and collaborative team that values your input.
- Opportunities to develop your skills in an interesting sector.
- A varied role where no two days are the same.
- A central role in shaping and improving the way we work.
- A genuine hybrid role with a minimum of 2 days in the office (can be negotiated for school holidays) in Eastleigh with some flexibility in how the hours are worked.
- A salary between £29 - £33 K depending on experience, excellent employer pension contribution, 25 days plus bank holidays and career development opportunities.
Business Support Manager - (Home Based) in Eastleigh employer: Hampshire ALC
Join our small, friendly team as a Business Support Manager and enjoy a supportive work culture that values your contributions. With opportunities for professional growth in a dynamic environment, you'll play a central role in enhancing our operations while enjoying a flexible hybrid working arrangement based in Eastleigh. We offer competitive salaries, generous holiday allowances, and a strong employer pension contribution, making us an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager - (Home Based) in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills can help improve their operations. Be ready to share examples of how you've streamlined processes or improved efficiency in past roles.
✨Tip Number 3
Show off your tech skills! If you're familiar with tools like Office 365, Xero, or Zendesk, make sure to highlight that during conversations. Being tech-savvy is a big plus for this role, so let us know how you can leverage these tools!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our friendly team. We can't wait to hear from you!
We think you need these skills to ace Business Support Manager - (Home Based) in Eastleigh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in office management and business support. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your writing style or examples of past experiences, let us know you can connect with members and stakeholders effectively.
Highlight Your Tech Savviness:We’re looking for someone who’s comfortable with tools like Office 365 and Xero. Mention any relevant software you’ve used in the past and how you’ve leveraged technology to improve efficiency. This will show us you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Hampshire ALC
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Support Manager. Familiarise yourself with the key responsibilities mentioned in the job description, like managing member training programmes and improving business operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to share specific examples from your past experiences. Think about times when you successfully managed multiple tasks or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to keep everything on track.
✨Build Rapport
As the first point of contact for members and stakeholders, strong communication skills are essential. During the interview, practice building rapport with your interviewer. Ask questions about their experiences and share your thoughts on how to develop reliable relationships. This will showcase your collaborative approach and make you memorable.
✨Be Tech-Savvy
The job mentions being tech-savvy, especially with tools like Office 365 and Xero. Brush up on these platforms before your interview and be ready to discuss how you've used similar tools in previous roles. If you have experience with Zendesk, definitely mention it, as it could give you an edge over other candidates.
