At a Glance
- Tasks: Be the go-to person ensuring smooth business operations and member support.
- Company: Join a friendly team that values collaboration and your input.
- Benefits: Competitive salary, generous holiday, pension contributions, and career development.
- Other info: Flexible hybrid working with opportunities for skill development.
- Why this job: Shape and improve business processes while enjoying a varied role.
- Qualifications: Experience in office management, strong organisational skills, and tech-savvy.
The predicted salary is between 29000 - 33000 £ per year.
We are looking for a highly organised and proactive Business Support Manager to join our small friendly team. In this role, you’ll be the backbone of our team, ensuring the smooth running of day-to-day business activities while supporting our members.
What you’ll do:
- Be the first point of contact for our members, suppliers, contractors, and stakeholders, developing strong and reliable relationships.
- Manage the end-to-end support of our member training programme, managing bookings, arranging venues and providing resources for the trainers in good time.
- Oversee and improve day-to-day business operations, ensuring efficiency and consistency.
- Develop, implement, and maintain processes, policies, and documentation to support our services to members.
- Ensure our information to members through our knowledge base is up to date and easy to access.
- Ensure we have up to date data in relation to our membership that is compliant with data protection requirements.
- Identify initiatives to improve efficiency, streamline workflows, and keep the business running at its best.
- Organise company events, meetings, and activities that bring people together.
- Manage relationships with suppliers, exhibitors, and service providers to ensure value and reliability.
- Monitor budgets, expenses, and operational performance, identifying opportunities for cost savings.
- Support the Chief Executive with reporting, data analysis, and business insights to guide decision-making.
What we’re looking for:
- Proven experience in office management and business support.
- Excellent organisational and multitasking skills with great attention to detail.
- Analytical mindset with the ability to spot inefficiencies and implement practical solutions.
- Strong communication skills and a collaborative approach.
- Excellent communication skills, with the ability to work across teams and stakeholders.
- Tech-savvy and confident with tools like Office 365, Xero and CMS Systems. Knowledge of Zendesk would be an advantage.
- Someone who takes pride in being the go-to person who keeps everything on track.
What we can offer you:
- A supportive and collaborative team that values your input.
- Opportunities to develop your skills in an interesting sector.
- A varied role where no two days are the same.
- A central role in shaping and improving the way we work.
- A genuine hybrid role with a minimum of 2 days in the office (can be negotiated for school holidays) in Eastleigh with some flexibility in how the hours are worked.
- A salary between £29 - £33 K depending on experience, excellent employer pension contribution, 25 days plus bank holidays and career development opportunities.
Business Support Manager in Eastleigh employer: Hampshire ALC
Join our supportive and collaborative team in Eastleigh as a Business Support Manager, where your organisational skills will be valued and your contributions will directly impact our operations. We offer a dynamic work environment with opportunities for professional growth, a competitive salary, generous holiday allowance, and a strong pension scheme, all while enjoying the flexibility of a hybrid working model. Be part of a friendly team that prioritises efficiency and innovation, ensuring that no two days are the same.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as the perfect fit for the team!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you refine your answers and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our friendly team!
We think you need these skills to ace Business Support Manager in Eastleigh
Some tips for your application 🫡
Show Us Your Organisational Skills:As a Business Support Manager, being organised is key! Make sure your application reflects your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to showcase how you’ve kept things on track.
Communicate Clearly:Strong communication skills are a must for this role. When writing your application, be clear and concise. Let us know how you've built relationships with team members and stakeholders in the past, and how you can bring that to our friendly team.
Highlight Your Tech Savviness:We love tech-savvy candidates! Mention any experience you have with tools like Office 365, Xero, or CMS systems. If you’ve used Zendesk, definitely drop that in too! Show us how you can hit the ground running with our systems.
Tailor Your Application:Make your application stand out by tailoring it to our job description. Highlight your relevant experience and skills that match what we’re looking for. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Hampshire ALC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Manager role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Demonstrate Your Communication Skills
As a Business Support Manager, you'll be the first point of contact for various stakeholders. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you effectively communicated with team members or clients to resolve issues.
✨Be Ready to Discuss Process Improvements
The company is looking for someone who can identify inefficiencies and implement solutions. Think of specific instances where you've improved processes in previous roles. Be prepared to share these examples and explain the impact they had on the business.
