At a Glance
- Tasks: Be the backbone of our team, managing operations and supporting members daily.
- Company: Join a friendly team that values collaboration and your input.
- Benefits: Competitive salary, excellent pension, 25 days holiday, and career development.
- Other info: Flexible hybrid role with opportunities for skill development.
- Why this job: Shape and improve business processes while enjoying a varied role.
- Qualifications: Experience in office management, strong organisational skills, and tech-savvy.
The predicted salary is between 29000 - 33000 £ per year.
We are looking for a highly organised and proactive Business Support Manager to join our small friendly team. In this role, you will be the backbone of our team, ensuring the smooth running of day-to-day business activities while supporting our members.
What you will do:
- Be the first point of contact for our members, suppliers, contractors, and stakeholders, developing strong and reliable relationships.
- Manage the end-to-end support of our member training programme, managing bookings, arranging venues and providing resources for the trainers in good time.
- Oversee and improve day-to-day business operations, ensuring efficiency and consistency.
- Develop, implement, and maintain processes, policies, and documentation to support our services to members.
- Ensure our information to members through our knowledge base is up to date and easy to access.
- Ensure we have up to date data in relation to our membership that is compliant with data protection requirements.
- Identify initiatives to improve efficiency, streamline workflows, and keep the business running at its best.
- Organise company events, meetings, and activities that bring people together.
- Manage relationships with suppliers, exhibitors, and service providers to ensure value and reliability.
- Monitor budgets, expenses, and operational performance, identifying opportunities for cost savings.
- Support the Chief Executive with reporting, data analysis, and business insights to guide decision-making.
What we are looking for:
- Proven experience in office management and business support.
- Excellent organisational and multitasking skills with great attention to detail.
- Analytical mindset with the ability to spot inefficiencies and implement practical solutions.
- Strong communication skills and a collaborative approach.
- Excellent communication skills, with the ability to work across teams and stakeholders.
- Tech-savvy and confident with tools like Office 365, Xero and CMS Systems. Knowledge of Zendesk would be an advantage.
- Someone who takes pride in being the go-to person who keeps everything on track.
What we can offer you:
- A supportive and collaborative team that values your input.
- Opportunities to develop your skills in an interesting sector.
- A varied role where no two days are the same.
- A central role in shaping and improving the way we work.
- A genuine hybrid role with a minimum of 2 days in the office (can be negotiated for school holidays) in Eastleigh with some flexibility in how the hours are worked.
- A salary between £29 - £33 K depending on experience, excellent employer pension contribution, 25 days plus bank holidays and career development opportunities.
Locations
Business Support Manager in Eastleigh, Hampshire employer: Hampshire ALC
Join our small, friendly team as a Business Support Manager in Eastleigh, where you'll play a vital role in ensuring smooth operations and fostering strong relationships with our members and stakeholders. We offer a supportive work culture that values your contributions, along with opportunities for professional growth, a competitive salary, generous holiday allowance, and a flexible hybrid working arrangement that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Eastleigh, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills can help improve their operations. Be ready to share examples of how you've streamlined processes or improved efficiency in past roles.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like Office 365 and Xero, and be prepared to discuss how you've used them in previous jobs. Being tech-savvy is a big plus for this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly team. Don’t miss out on this opportunity!
We think you need these skills to ace Business Support Manager in Eastleigh, Hampshire
Some tips for your application 🫡
Show Your Organisational Skills:As a Business Support Manager, being organised is key! Make sure your application reflects your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to showcase how you've kept things on track.
Tailor Your Application:We want to see how you fit into our team! Take the time to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description. This shows us you're genuinely interested in the role and understand what we’re looking for.
Be Personable:Since you'll be the first point of contact for our members and stakeholders, let your personality shine through in your application. A friendly tone can go a long way in making a great first impression, so don’t be afraid to show us who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Hampshire ALC
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Support Manager. Familiarise yourself with the key responsibilities mentioned in the job description, like managing member training programmes and improving business operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to share specific examples from your past experiences. Think about times when you successfully managed multiple tasks or streamlined processes. This will give the interviewer confidence in your ability to keep everything on track.
✨Build Rapport
As the first point of contact for members and stakeholders, strong communication skills are essential. During the interview, practice building rapport with your interviewer. Use active listening, maintain eye contact, and engage in a friendly manner. This will showcase your interpersonal skills and ability to develop reliable relationships.
✨Be Tech-Savvy
The job mentions being tech-savvy and familiar with tools like Office 365 and Xero. Brush up on these tools before your interview and be ready to discuss how you've used them in previous roles. If you have experience with Zendesk, definitely highlight that as well, as it could set you apart from other candidates.
