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- Tasks: Engage customers and guide them through their design journey in a vibrant showroom.
- Company: A family-run furniture company with a focus on exceptional customer service.
- Benefits: Earn commission, enjoy additional leave, and work in a supportive team environment.
- Why this job: Help customers transform their homes while developing your skills in a creative space.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Work 33 days annually with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A family-run furniture company is seeking a Customer Experience Specialist in Leamington Spa to provide outstanding service in their Design Centre. The role involves engaging customers, guiding them through their design journey, and supporting sales conversions.
Ideal candidates should possess strong communication skills, attention to detail, and a passion for customer service. You will work 33 days annually, with opportunities for commission and additional leave. Join a supportive team and help customers transform their homes.
Showroom Design Concierge | Customer Experience Specialist in London employer: Hammonds Furniture Limited
Contact Detail:
Hammonds Furniture Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Design Concierge | Customer Experience Specialist in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your passion for customer service.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've gone the extra mile for customers in the past. This will demonstrate that you understand the importance of creating a memorable design journey.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Showroom Design Concierge | Customer Experience Specialist in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about creating a fantastic experience!
Highlight Your Communication Skills: Strong communication is key in this role, so make sure to showcase your skills in your written application. Use clear and concise language, and don’t hesitate to include any relevant experiences where you’ve effectively engaged with customers or team members.
Attention to Detail Matters: Pay close attention to the details in your application. This means proofreading for typos and ensuring your formatting is consistent. We appreciate candidates who take the time to present their application professionally, as it reflects the care you’ll bring to our customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Hammonds Furniture Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family-run furniture company. Understand their values, products, and what makes their Design Centre unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience Specialist, strong communication is key. Prepare examples from your past experiences where you successfully engaged with customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Think of instances where your keen eye for detail made a difference in customer service or design. Be ready to discuss how you ensure accuracy and quality in your work, as this will resonate well with the interviewers.
✨Express Your Passion for Customer Service
Let your enthusiasm for helping customers shine through. Share stories that highlight your passion for transforming customer experiences and how you go above and beyond to meet their needs. This will help you connect with the interviewers and show that you’re a great fit for their supportive team.
