Personal Assistant & Office Manager in Hinckley

At Hammonds Furniture, we are a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform living spaces.

This year, we proudly celebrate 100 years of Hammonds — a century of helping people create homes that feel beautifully organised and thoughtfully designed. From bedrooms and living spaces to home offices, we design and craft fitted furniture that transforms everyday rooms into well-ordered spaces. Our purpose remains simple: we create a well-ordered home, so our customers can live their lives better.

Proudly a family business with 22 showrooms nationwide, we manufacture our bespoke furniture in Leicestershire, combining exciting design, innovative storage solutions and well-made craftsmanship, before bringing each design to life with care and precision. Driven by passionate people and a clear ambition to be the UK’s leading fitted furniture specialists, we step into our second century building on our heritage — doing things properly, with intention and pride, The Hammonds Way.

We are now looking for a trusted Personal Assistant & Office Manager to provide high-quality support to our CEO, enabling structured coordination across the leadership team and helping maintain a professional, well-managed office environment. You will work with intention, ensuring that every task is handled thoughtfully and to the high standards that reflect the Hammonds Way.

In this role, you will:

• Organise and follow through on meetings, manage communications and confidential matters with discretion, and support the smooth running of the office.
• Maintain clear and professional communication between the CEO, Directors, and Customer Care teams.
• Monitor customer escalations and ensure timely follow-up.
• Keep senior stakeholders informed and supported.
• Handle sensitive matters with discretion and professionalism.
• Prepare sales, trading, and margin reports accurately and on schedule.
• Coordinate complete and clear board reporting packs.
• Manage ad hoc data requests efficiently, providing reliable and well-presented information to leadership.
• Process CEO expenses, mileage, and credit card reconciliations accurately and on time.
• Handle invoices and expense claims efficiently.
• Liaise proactively with Finance and IT to ensure smooth operations and responsive support.
• Maintain a professional, organised, and welcoming office environment.
• Prepare boardrooms and meeting spaces to a high standard.
• Coordinate leadership training sessions and events seamlessly.
• Oversee guest hospitality, office supplies, kitchen standards, and deliveries efficiently.
• Manage selected personal appointments and arrangements for leadership.
• Treat all personal and sensitive matters with complete discretion.

What you will bring:

• Experience supporting senior leaders in a PA or EA capacity.
• Strong inbox and diary management skills.
• Confidence coordinating leadership and Board-level meetings.
• Ability to maintain accurate minutes and action logs.
• High attention to detail and strong organisational discipline.
• Professional communication skills.
• Ability to handle sensitive information with discretion.
• Comfortable balancing executive coordination with practical office management.
• Trustworthy and discreet.
• Calm and composed under pressure.
• Proactive and dependable.
• Detail-focused and takes ownership of tasks.
• Maintain high standards in both communication and presentation.

This is a part-time role of 20 hours per week. We ask for a minimum of 4 working days, with the schedule flexible and open to discussion to suit your needs. Working hours should fall within our standard business operating hours of 9:00 – 17:00.

As a family business we will provide:

• Competitive salary - £17,280 (Pro Rata of £32,000).
• 25 days of annual leave (Pro Rata).
• 1 extra day holiday per 5 years of service.
• Additional annual leave purchase scheme.
• Contributory pension scheme.
• Access to discounts through Perkbox.
• A supportive and creative team environment where your contributions make an impact.

Come and join us today as a Personal Assistant & Office Manager. If you’re organised, proactive, and take pride in providing high-quality support, we’ll provide the guidance and environment to help you thrive.