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For Companies At a Glance
- Tasks: Deliver personalised service and support customers in their design journey.
- Company: Family-owned furniture company with a creative and supportive team.
- Benefits: Competitive remuneration and opportunities for professional growth.
- Why this job: Engage with customers and help them create their dream spaces.
- Qualifications: Passion for design, strong communication skills, and appointment management.
- Other info: Part-time role with a dynamic and friendly work environment.
The predicted salary is between 13 - 16 £ per hour.
A family-owned furniture company in Gravelly Hill seeks a Customer Experience Specialist to deliver personalized service and support customers in their design journey. The successful candidate will engage with customers, guide them through various products, and follow up on leads. A passion for design, strong communication skills, and the ability to manage appointments efficiently are essential. Joining this creative team offers opportunities for professional growth and competitive remuneration.
Design Centre Customer Experience Specialist (Part-Time) employer: Hammonds Furniture Limited
Contact Detail:
Hammonds Furniture Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design Centre Customer Experience Specialist (Part-Time)
✨Tip Number 1
Get to know the company inside out! Research their products and design philosophy so you can chat confidently about how you can enhance the customer experience. This shows your passion for design and helps you stand out.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more comfortable engaging with customers and guiding them through their design journey.
✨Tip Number 3
Follow up on leads like a pro! Prepare a few thoughtful questions or comments to keep the conversation going. This shows that you care about the customer's needs and are genuinely interested in helping them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our creative team right from the start.
We think you need these skills to ace Design Centre Customer Experience Specialist (Part-Time)
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for design shine through! Share any relevant experiences or projects that showcase your creativity and enthusiasm for helping customers with their design journeys.
Highlight Your Communication Skills: Since this role is all about engaging with customers, make sure to emphasise your strong communication skills. Use clear and friendly language in your application to demonstrate how you can connect with customers and guide them effectively.
Be Organised and Efficient: Mention any experience you have in managing appointments or handling customer inquiries. We want to see that you can juggle tasks efficiently while providing top-notch service, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate to hit that apply button!
How to prepare for a job interview at Hammonds Furniture Limited
✨Know Your Design Stuff
Brush up on your design knowledge before the interview. Familiarise yourself with the latest trends in furniture and interior design, as well as the products offered by the company. This will help you engage confidently with the interviewers and show your passion for design.
✨Practice Your Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member, focusing on how you would guide customers through their design journey.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight situations where you’ve gone above and beyond to support customers, as this will demonstrate your ability to provide personalised service.
✨Be Ready to Discuss Appointment Management
Think about how you would manage appointments efficiently. Be prepared to discuss any tools or strategies you’ve used in the past to keep track of customer interactions and follow-ups, as this is crucial for the role.
