At a Glance
- Tasks: Support care teams with administrative tasks to ensure top-notch home care services.
- Company: Join HammondCare, a leading organisation dedicated to personalised home care.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Other info: This role is essential for maintaining high standards in care delivery.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: No specific experience required; just a passion for helping others.
The predicted salary is between 28800 - 48000 £ per year.
Social network you want to login/join with:
Service Support Officer - Care Navigation, Cardiff
Client:
HammondCare
Location:
Cardiff, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
df72631f2664
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
Job Description:
Service Support Officer - Care Navigation: What\'s involved in the role?
The Service Support Officer (SSO) Care Navigation role works within HammondCare\'s Mission to ensure that all home care services are tailored, personal, and delivered to the highest standards. The role involves a broad range of administrative activities supporting our teams, potential clients, clients, representatives, and contractors. These activities are delivered both locally and centrally, supporting various areas across HammondCare at Home (HCAH), which operate both locally and centrally.
The administrative functions of the SSO are vital to daily operations and planning, supporting care teams, client support teams, and contractors involved in providing and planning care services.
#J-18808-LjbffrService Support Officer - Care Navigation in Cardiff employer: HammondCare
HammondCare is an exceptional employer that prioritises the well-being and professional development of its employees. Located in Cardiff, we foster a supportive work culture that values collaboration and innovation, offering numerous growth opportunities within the healthcare sector. Our commitment to personalised care ensures that every team member plays a vital role in making a meaningful impact on the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Officer - Care Navigation in Cardiff
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at HammondCare.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from HammondCare!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like HammondCare, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at HammondCare or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Support Officer - Care Navigation in Cardiff
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to HammondCare:Before hitting send, make sure to tailor your application specifically to HammondCare! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at HammondCare
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
