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- Tasks: Manage building control applications and ensure compliance with quality standards.
- Company: Join a dynamic London Local Authority focused on building safety and community support.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a vital team ensuring public safety while developing your administrative skills.
- Qualifications: Experience in building control or a regulated environment is preferred; strong communication skills are essential.
- Other info: Contact Chris Macdonald for more details about this exciting opportunity.
The predicted salary is between 39150 - 42861 £ per year.
This role is at the heart of the Building Control team at a London Local Authority. You will oversee key administrative functions within the Building Control Authority, ensuring that applications, notices, and certifications are handled in compliance with statutory requirements and ISO 9001 quality management standards. Additionally, you will support surveyors, deliver exceptional customer service, and ensure all relevant charges and payments for building control applications are processed.
Some main duties include:
- Manage building control applications, notices, and certifications in compliance with ISO 9001 quality management standards.
- Ensure building control application payments and charges are processed, including phased arrangements for major applications.
- Ensure all customer and public enquiries are handled professionally.
- Validate all building control applications to confirm they meet statutory requirements and internal processes as outlined in the quality management system.
- Process notifications from statutory bodies and the Building Safety Regulator in line with the quality management system.
About You
Ideally you will have experience in a building control administrative capacity and understand the purpose of building control and its objectives. Strong knowledge of quality management and quality standards and experience of working in an ISO 9001 environment. You may have worked in a highly regulated environment such as Highways or Health and have strong transferable skills. A positive and confident communicator both written and verbal, with the ability to communicate at all levels. Technically astute, with experience in interpreting building plans and knowledge of managing financial systems.
Those with experience in Building Control will be preferred. We are open to candidates who have administrative experience in a Public Sector setting.
Business Support Officer - Building Control employer: Hammond Clarke Group
Contact Detail:
Hammond Clarke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Building Control
✨Tip Number 1
Familiarise yourself with ISO 9001 quality management standards, as this role heavily relies on compliance with these regulations. Understanding how these standards apply to building control will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your knowledge of building control processes and statutory requirements. Being able to discuss specific examples of how you've managed applications or handled customer enquiries in the past will demonstrate your suitability for the role.
✨Tip Number 3
Highlight any experience you have in regulated environments, such as Highways or Health. This will show that you can adapt to the structured nature of the Building Control team and understand the importance of compliance.
✨Tip Number 4
Prepare to showcase your communication skills, both written and verbal. Think of scenarios where you've effectively communicated with various stakeholders, as this is crucial for handling customer enquiries and working with surveyors.
We think you need these skills to ace Business Support Officer - Building Control
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in building control or similar administrative roles to demonstrate your suitability.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your knowledge of ISO 9001 quality management standards and any relevant administrative experience in a public sector setting.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of building control and your ability to manage applications and customer enquiries. Use specific examples from your past experience to illustrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hammond Clarke Group
✨Understand Building Control Fundamentals
Make sure you have a solid grasp of the building control process and its objectives. Familiarise yourself with the statutory requirements and ISO 9001 standards, as this knowledge will be crucial during your interview.
✨Showcase Your Administrative Skills
Prepare examples from your past experience that highlight your administrative capabilities, especially in a regulated environment. Be ready to discuss how you've managed applications, notices, and certifications effectively.
✨Demonstrate Customer Service Excellence
Since the role involves handling customer and public enquiries, think of instances where you've provided exceptional service. Highlight your communication skills and how you handle challenging situations professionally.
✨Be Prepared for Technical Questions
Expect questions related to interpreting building plans and managing financial systems. Brush up on relevant technical knowledge and be ready to discuss how you've applied this in previous roles.
