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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Hammersmith Ram, a lively pub with a passion for hospitality.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Dynamic environment with opportunities for internal promotions.
- Why this job: Join a fun team and grow your career in the heart of Hammersmith.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Set in the heart of Hammersmith, just a stone’s throw away from the Eventim Apollo, Lyric Theatre and the River Thames, The Hammersmith Ram is a bright, open and cosy pub, which is full of pop culture artwork, exposed brickwork and iron girders, a heated beer garden and an open fireplace for those winter months. We're proud to offer a great selection of consistently high-quality British classic dishes and an eclectic range of drinks from craft beers to our varied gin selection. What makes us stand out from the rest is our passion to deliver exceptional hospitality and striving to ensure every customer leaves with a smile on their face, which is all thanks to our fantastic team… Team Ham Ram! If you have a positive attitude and drive to delight our customers then we want to hear from you!
The nearest public transport is Hammersmith.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager employer: Hammersmith Ram
Contact Detail:
Hammersmith Ram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the pub scene in Hammersmith! Familiarise yourself with local hotspots and competitors. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Attend local events or join hospitality groups on social media. Connecting with others in the industry can lead to valuable insights and even job opportunities.
✨Tip Number 3
Show off your passion for customer service during interviews. Share specific examples of how you've delighted customers in the past. We love hearing about those moments that made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining Team Ham Ram and ready to dive into the vibrant atmosphere we offer.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and making every guest's experience memorable.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your relevant experience in team management and customer service, and don’t forget to mention any specific achievements that demonstrate your skills!
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your unique experiences and what drives you in the hospitality industry – it helps us get to know the real you.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Hammersmith Ram
✨Know Your Venue
Before the interview, take some time to research The Hammersmith Ram. Familiarise yourself with their menu, drink offerings, and the overall vibe of the pub. This will not only show your genuine interest but also help you tailor your answers to align with their values and customer service approach.
✨Showcase Your Customer Service Skills
As a Deputy Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or trained team members to ensure a positive experience for guests.
✨Demonstrate Leadership Qualities
Think about your leadership style and be ready to discuss it. Share specific instances where you successfully led a team, resolved conflicts, or motivated staff. Emphasise your proactive approach to team management, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about their training programmes, career progression opportunities, or how they maintain their high standards of hospitality. It shows that you’re serious about your role and eager to contribute to Team Ham Ram!