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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Hammersmith Ram, a cosy pub with a passion for hospitality.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Great location near public transport with excellent growth potential.
- Why this job: Join a fun team and make customers smile while advancing your hospitality career.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Set in the heart of Hammersmith, just a stone’s throw away from the Eventim Apollo, Lyric Theatre and the River Thames, The Hammersmith Ram is a bright, open and cosy pub, which is full of pop culture artwork, exposed brickwork and iron girders, a heated beer garden and an open fireplace for those winter months. We're proud to offer a great selection of consistently high-quality British classic dishes and an eclectic range of drinks from craft beers to our varied gin selection. What makes us stand out from the rest is our passion to deliver exceptional hospitality and striving to ensure every customer leaves with a smile on their face, which is all thanks to our fantastic team… Team Ham Ram! If you have a positive attitude and drive to delight our customers then we want to hear from you!
The nearest public transport is Hammersmith.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager employer: Hammersmith Ram
Contact Detail:
Hammersmith Ram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the pub scene in Hammersmith! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential colleagues.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and how you can bring a positive vibe to Team Ham Ram. Be yourself and let your enthusiasm shine through.
✨Tip Number 3
Prepare some questions about the role and the team. This shows us that you're genuinely interested in the position and helps you figure out if we're the right fit for you too. Plus, it’s a great way to start a conversation!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and making every guest's experience memorable.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Deputy Manager role. Focus on your leadership skills and any previous roles where you've successfully managed a team or improved customer satisfaction.
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits in with our vibrant team culture, so being yourself can really help us get to know you better!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen to join Team Ham Ram!
How to prepare for a job interview at Hammersmith Ram
✨Know Your Pub Culture
Before the interview, take some time to familiarise yourself with The Hammersmith Ram's vibe and values. Understand their commitment to exceptional hospitality and how they create a welcoming atmosphere. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Deputy Manager, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your passion for creating memorable experiences and how you can inspire your team to do the same.
✨Demonstrate Leadership Qualities
Think about your leadership style and be ready to discuss how you motivate and manage a team. Share specific instances where you successfully trained or developed team members, as this aligns with their focus on team management and training.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about their training programmes, career progression opportunities, or how they maintain their high standards of service. This shows your genuine interest in the role and the company.