Public Protection Technical Support Apprentice LBHF623597

Salary range: £27,783 per annum

Work location: Civic Campus, King Street, Hammersmith, London W6 9JU

Hours per week: 36.00

Contract type: Temporary up to 30 months

Closing date: 5 April 2026

Interview date: 13 April 2026

Contact details for informal discussion: Ahmad Rafique, Markets and Street Trading Manager (email: HF.Academy@lbhf.gov.uk)

About The Role

Hammersmith & Fulham Council are committed to investing in their residents and are currently creating a wide range of high‑quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary. This Regulatory Compliance Apprenticeship is a 24‑month programme, designed to develop technical, enforcement, organisational and communication skills and to apply your ‘can‑do’ attitude whilst working towards a Level 4 Regulatory Compliance qualification.

Job Responsibilities:

• Assist managers and officers with their statutory duties and team projects – including processing licensing applications, carrying out monitoring and compliance inspections, investigating complaints and collating and presenting evidence and business records.
• Build up experience and knowledge of Markets and Street Trading and other Environmental Health and Regulatory Services legislation.
• Help define, document and carry out small projects or sub‑projects within the team, actively participating in all phases.
• Build on existing communication skills, gain invaluable experience and build self‑confidence through day‑to‑day workplace activities.
• Maintain and update records and support teams with data entry and numerical data.
• Deliver a range of administrative functions such as diary management, photocopying, scanning, filing and responding to requests for information via email, letter and telephone calls.

Training And Development

Complete a Regulatory Compliance Level 4 qualification funded by the Council – involving attendance at a college (including virtual workshops) and/or completing tasks in the workplace and working from home. Join a personal and professional development programme involving varied activities and events throughout your time with the Council.

Working in Hammersmith & Fulham Council

We appreciate and value our employees and recognise the importance of a motivated and supported workforce. We will support your development through the activities mentioned above and through the ongoing support of your manager and a mentoring programme. In addition to the competitive salary and excellent annual leave package, the organisation offers a wide range of benefits such as a beneficial pension scheme, tax‑efficient childcare vouchers and cycle schemes, discounts at Vodafone and local discounts from restaurants and shops.

Attitude Matters

We recruit as much for attitude as experience. We expect applicants to be enthusiastic, keen to learn and adaptable to change – key skills we look for in the interview process.

Moving on

After successfully completing your apprenticeship, you will gain valuable workplace experience and a professional qualification that will improve your chances of finding work either within the Council or elsewhere. You will also have networked across the Council and be aware of the internal job market, with support on your approach to the wider job market as part of your development programme.

To Apply For This Apprenticeship

• Have lived in the UK for the past 3 years (funding requirement).
• English and maths qualifications must be completed in line with the apprenticeship funding rules.
• Not currently be qualified as a Regulatory Compliance Officer at level 4 or above.
• Currently not undertaking any other formal study (e.g., college or university course).

Please ensure that you fully answer the mandatory questions at the end of the application form – recruiting managers will use them to shortlist your application. Uploading a CV and/or personal statement is optional and will not be considered in assessment. For more information about apprenticeships at Hammersmith & Fulham Council, email HF.Academy@lbhf.gov.uk.

Our People Values

• We are fair: We treat everyone with compassion, dignity and fairness. We value the views and opinions of others, and promote benefits and opportunities for all.
• We are caring: We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
• We are collaborators: We work together for a better society. We work with residents, businesses, schools, third sector and others for better outcomes for everyone.
• We are driven: We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our Commitment To You

At H&F you will have access to a comprehensive total reward package. Flexible working is available; all staff can request it. We believe an inclusive workplace is about the visible representation of our local diverse community, open transparent decision‑making co‑produced with staff and residents, and respect for diversity. We take a proactive approach to equity, diversity and inclusion so that it is part of the fabric of the Council. All applicants and employees have equitable access to opportunities. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Asking for Adjustments

We are committed to removing barriers in the workplace and providing adjustments throughout the recruitment process. If you would like to discuss adjustments or request the application form in a different format, please contact resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU.

We are committed to safeguarding and promoting the welfare of children, young people and adults. All recruiting and selection practices reflect this commitment. Zero discrimination: No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, or pregnancy or maternity, unless a Genuine Occupational Qualification applies.