At a Glance
- Tasks: Support adult learners and staff with IT and administrative tasks in a dynamic environment.
- Company: Hammersmith & Fulham Council, committed to equality and diversity.
- Benefits: Competitive salary, flexible hours, and a supportive team atmosphere.
- Other info: Temporary role with potential for growth and valuable experience.
- Why this job: Make a real difference in adult education while enhancing your IT skills.
- Qualifications: Level 3 qualification in IT/Digital Skills and strong troubleshooting abilities.
The predicted salary is between 37509 - 38637 £ per year.
Salary range: £37,509 - £38,637 pro rata, per annum (actual salary £18,754 - £19,318 per annum)
Work location: Macbeth Street, London, W6 9JJ
Hours per week: 18
Contract type: Temporary up to 12 months
Vetting requirements: Enhanced DBS Check
Closing date: 12 July 2026
About The Role
We’re looking for an IT and Learning Support Officer to provide essential support across our Adult Learning & Skills Service. This is a varied and rewarding role where you’ll be at the heart of our digital and administrative operations, supporting both staff and learners.
What You’ll Be Doing
- Input and maintain course data on our EBS system
- Provide admin support for accredited courses and learner interviews
- Conduct learner progression and destination surveys
- Maintain IT equipment and troubleshoot issues
- Deliver IT training and create user guides for staff
- Support online learning platforms and digital compliance
- Assist with enrolment, marketing events, and general admin
What We’re Looking For
- Level 3 qualification (or higher) in IT/Digital Skills or related field
- Strong IT and troubleshooting skills, ideally with EBS or similar systems
- Excellent communication and organisational abilities
- Experience in adult education (desirable)
- A proactive team player with great customer service skills
- Aware of data protection and digital security
Equalities and Health & Safety Statement
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. All recruitment and selection practices reflect our commitment to equality and diversity, ensuring equitable access to jobs without discrimination on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification applies.
Contact Details:
Hammersmith & Fulham Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT and Learning Support Officer LBHF624251 in London
✨Get Involved in Local Edu-Tech Meetups
Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from Hammersmith & Fulham Council looking for temporary support like a IT and Learning Support Officer LBHF624251. Plus, you’ll get to see what’s trending in education tech!
✨Volunteer for Online Educational Events
Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like Hammersmith & Fulham Council when they’re on the lookout for talented folks for temporary roles in digital learning.
✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Hammersmith & Fulham Council who can potentially put in a good word for you.
✨Make Your Passion for Teaching Visible
Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from Hammersmith & Fulham Council might stumble upon your work while looking for a IT and Learning Support Officer LBHF624251!
We think you need these skills to ace IT and Learning Support Officer LBHF624251 in London
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Hammersmith & Fulham Council.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Hammersmith & Fulham Council. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at Hammersmith & Fulham Council
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with Hammersmith & Fulham Council, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with Hammersmith & Fulham Council is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Hammersmith & Fulham Council as they seek to innovate in their teaching approaches.
