At a Glance
- Tasks: Support adult learners and staff with IT and administrative operations.
- Company: Hammersmith & Fulham Council, committed to equality and diversity.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Temporary role with potential for growth in a dynamic team.
- Why this job: Make a difference in adult education while enhancing your IT skills.
- Qualifications: Level 3 qualification in IT/Digital Skills and strong troubleshooting abilities.
The predicted salary is between 37509 - 38637 £ per year.
Salary range: £37,509 - £38,637 pro rata, per annum (actual salary £18,754 - £19,318 per annum)
Work location: Macbeth Street, London, W6 9JJ
Hours per week: 18
Contract type: Temporary up to 12 months
Vetting requirements: Enhanced DBS Check
Closing date: 12 July 2026
About The Role
We’re looking for an IT and Learning Support Officer to provide essential support across our Adult Learning & Skills Service. This is a varied and rewarding role where you’ll be at the heart of our digital and administrative operations, supporting both staff and learners.
What You’ll Be Doing
- Input and maintain course data on our EBS system
- Provide admin support for accredited courses and learner interviews
- Conduct learner progression and destination surveys
- Maintain IT equipment and troubleshoot issues
- Deliver IT training and create user guides for staff
- Support online learning platforms and digital compliance
- Assist with enrolment, marketing events, and general admin
What We’re Looking For
- Level 3 qualification (or higher) in IT/Digital Skills or related field
- Strong IT and troubleshooting skills, ideally with EBS or similar systems
- Excellent communication and organisational abilities
- Experience in adult education (desirable)
- A proactive team player with great customer service skills
- Awareness of data protection and digital security
Equalities and Health & Safety Statement
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. All recruitment and selection practices reflect our commitment to equality and diversity, ensuring equitable access to jobs without discrimination on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification applies.
Contact Details:
Hammersmith & Fulham Council Recruitment Team
