Head of Facilities Management Services LBHF622872

Salary range: £71,763 - £95,742 per annum

Work location: 145 King Street, Hammersmith, London, W6 9XY

Hours per week: 36.00

Contract type: Permanent

Vetting requirements: DBS Basic Check

Closing date: 04 February 2026

Interview date: Week commencing 09 February 2026

About The Role

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Place Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride. This is an exciting time for Facilities Management as we plan the Council’s return to the Civic Campus. We are looking to appoint a permanent Head of FM who will provide direction, leadership, operational management and financial control for the operational FM service.

The role will require someone who has experience of managing a diverse range of FM services across a varied property portfolio, providing the highest standards across hard and soft services, maintenance and statutory compliance, as well as refurbishment projects, whilst providing a proactive repairs service across the corporate estate. As well as day-to-day service delivery, the candidate should also be able to lead broader service improvement and strategic projects. An energetic, visible people manager, an ability to clearly communicate and control budgets will all be essential to ensuring success in the role.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Our Values and Commitment

• We are caring – We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
• We are collaborators – We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
• We are driven – We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our Commitment To You

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer. All staff can request flexible working. We believe an inclusive workplace is about the visibility and representation of our local diverse community; it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Adjustments and How to Apply

Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU.

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Additional Policy Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.