Business Admin Apprentice LBHF623436

Salary range: £27,783 per annum

Work location: 182 Coningham Road, Hammersmith, London W12 8BY

Hours per week: 36.00

Contract type: Temporary up to 18 months

Vetting requirements: Basic DBS Check

Closing date: 11 March 2026

Contact details for informal discussion: Marzena Mielecka, Operations Manager – Damp and Mould via email HF.Academy@lbhf.gov.uk

About the Role

Hammersmith & Fulham Council are committed to investing in their residents and we are currently creating a wide range of high‑quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.

Our Business Administrator role consists of an 18‑month long opportunity to build on your organisational and communication skills, develop the skills and knowledge required for the role and apply your ‘can‑do’ attitude whilst working towards a Level 3 Business administrator qualification.

The Job

• Ensure the effective delivery of the damp and mould service
• Carry out various administrative tasks to enable service delivery using different IT systems
• Raise work orders to contractors in accordance with instruction from the Damp and Mould Manager and within your financial limit
• Contribute to the effective monitoring of the Damp and Mould service being delivered for planned and reactive works/services.

Training & Development

• Complete a Level 3 Business administrator qualification funded by the Council. This will involve attendance at a college and/or completing tasks in the workplace (depending on specific course requirement).
• Join a personal and professional development programme that will involve a series of varied development activities and events throughout your time with the Council.

Working in Hammersmith & Fulham Council

We appreciate and value our employees and recognise the importance of a motivated and supported workforce. We will support your development through the activities mentioned above and through the ongoing support of your manager and a mentoring programme. In addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as a beneficial pension scheme, tax‑efficient childcare vouchers and cycle schemes, discounts at Vodafone and local discounts from restaurants and shops.

Attitude Matters

Hammersmith and Fulham Council recruit as much for attitude as we do experience therefore, we will expect our applicant’s to be enthusiastic, keen to learn and adaptable to change which are some of the keys skills we will look for at the interview process.

Moving on

After you have successfully completed your Apprenticeship, you will have gained valuable workplace experience and attained a professional qualification which will improve your chances of finding work either within the Council or with another employer or help you move on to a higher level apprenticeship elsewhere. You will have networked across the Council and be aware of the internal job market during your time with us and we will provide support on your approach to the wider job market as part of your development programme.

To Apply For This Apprenticeship

• Be a Hammersmith & Fulham resident or care leaver aged 16+ who has lived in the UK.
• Have lived in the UK for the past 3 years (as part of the funding requirement).
• Not currently be qualified in Business Administration at Level 3 or above.
• Currently not undertaking any other formal form of study (e.g. college or university course).

Please ensure that you fully answer the mandatory questions at the end of the application form as this is what the recruiting managers will be using to shortlist your application. You should use your previous experiences at school, college, work or in your personal life to give detailed and relevant examples when asked. Uploading a CV and/or a personal statement is optional, but these will not be considered when assessing your job application.

For more information about apprenticeships at Hammersmith & Fulham Council please email HF.Academy@lbhf.gov.uk.

Our People Values

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our Commitment To You

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co‑produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention and career progression. We take a proactive approach to equity, diversity and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU.