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- Tasks: Provide top-notch IT support and manage technical systems for an education trust.
- Company: Join a dynamic education trust in Slough focused on innovative IT solutions.
- Benefits: Enjoy a Monday to Friday schedule with potential for professional growth.
- Why this job: Be part of a mission-driven team that impacts students' learning experiences through technology.
- Qualifications: Experience in IT support, especially in schools, with strong knowledge of Microsoft and networking.
- Other info: Opportunity to work closely with the IT Team Lead on strategic initiatives.
The predicted salary is between 36000 - 60000 £ per year.
An education trust, based in Slough, is looking for an experienced IT Technician to provide technical support to stakeholders, acting as a technical escalation point within the team. The role will work closely with the IT Team Lead in the development and delivery of the trust's IT Strategy.
Key responsibilities:
- Responsible for ensuring that all requests for IT support are actioned in accordance with helpdesk procedures and priorities.
- Responsible for supporting, maintaining, and managing a wide range of technical systems associated with the client devices and infrastructure.
- Taking part in business continuity and disaster recovery implementation.
- Responsible for the maintenance and management of an up-to-date asset register.
- Responsible for the maintenance of up-to-date documentation of all relevant IT and AV systems and hardware, including maintenance contracts and warranties.
- A wide range of technical duties primarily in connection with maintaining, upgrading, and replacing IT installations.
- Providing second and third-line support and first line support where appropriate.
- Actioning routine network configuration changes in accordance with school procedures (e.g. VLAN changes for Room Moves, changing of account settings).
- Performing Server and Application updates in-line with the requirements of our schools.
Skills/experience:
- Experienced in an IT Support role (Preferably in a School environment).
- Strong knowledge of Microsoft desktop operating systems and Applications.
- Strong knowledge of Wired and Wireless Networking including topologies, switch configurations and WLAN administration.
- Strong knowledge of Microsoft Server technologies (including Active Directory, ADFS, RADIUS and System Center).
- Experience and up to date knowledge of server systems management including SAN, LAN, WLAN, Virtual LAN and network virtualisation (Hyper-V), Exchange, SQL and Apple OS X solutions.
Hours are Monday to Friday, 8.00 - 4.00.
Senior IT Technician employer: Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Contact Detail:
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Familiarise yourself with the specific IT systems and technologies mentioned in the job description, such as Microsoft Server technologies and networking concepts. This will not only boost your confidence but also allow you to speak knowledgeably during any interviews.
✨Tip Number 2
Network with current or former employees of the education trust. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved technical issues or implemented IT strategies. Having concrete examples ready will demonstrate your problem-solving skills and experience in a similar environment.
✨Tip Number 4
Stay updated on the latest trends and developments in IT support, especially within educational settings. Showing that you're proactive about learning can set you apart from other candidates and align with the trust's commitment to IT strategy development.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially in a school environment. Emphasise your knowledge of Microsoft desktop operating systems, networking, and server technologies as mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities outlined in the job description. Mention your experience with helpdesk procedures, business continuity, and disaster recovery to show you understand the role's requirements.
Showcase Technical Skills: In your application, clearly list your technical skills related to wired and wireless networking, server management, and any relevant certifications. This will demonstrate your capability to handle the technical duties required for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft desktop operating systems and server technologies. Highlight specific projects or challenges you've faced in previous roles, especially those related to IT support in an educational environment.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions where you may need to troubleshoot a technical issue on the spot. Practice explaining your thought process clearly and logically, as this will showcase your ability to handle real-world problems effectively.
✨Familiarise Yourself with the Trust's IT Strategy
Research the education trust and its current IT initiatives. Understanding their IT strategy will allow you to align your answers with their goals and demonstrate your commitment to contributing positively to their team.
✨Prepare Questions for the Interviewers
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture and expectations align with your career goals.
